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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
981 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Contact Dealership

10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 981 reviews

January 25, 2022

Scheduled service appointment a week out. Dropped vehicle off and waited all day. Finally I called dealer at end of the day to check status only to find out vehicle had not even been touched yet. Picked up v More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica in service
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Jan 29, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Jacksonville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (904) 242-6499. We would appreciate the chance to turn your experience around.

January 25, 2022

Great Price! Professional sales and service team, no high pressure tactics. What else could you want. More

by cserra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hutto
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Jan 29, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 24, 2022

My service writer Jessica is very professional and thorough. I had another service writer on my last service who allowed the service tech to miss some items so had return to the dealer. This has never More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
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Jan 28, 2022 -

AutoNation Ford Jacksonville responded

Hello Roy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2022

Always great service and except for this annoying survey a great experience. now you have the 15 word min More

by shepp03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Report | Print
Jan 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 22, 2022

Great customer service department and grand service. Excellent technician and customer friendly. Very clean waiting area and very clean restroom. I been several Auto Nation for service. Phillips hwy #1 More

by Gibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Jan 27, 2022 -

AutoNation Ford Jacksonville responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

January 21, 2022

Quick, friendly, courteous. Have been a customer since 2006 and ten vehicles over the years. More

by Yanksfan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Anderson
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Jan 25, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2022

Great service department. Always take my truck here for service. They are fast and honest. More

by michaelharper0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Report | Print
Jan 21, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

Service writer Stephanie kept me informed. Autonation repaired my Ford so it was safe to drive. Friendly and efficient location. More

by magaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Guthrie
Report | Print
Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 17, 2022

Great service - very timely and complete service. Staff was very friendly. It was a pleasant experience. More

by erhawke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Duett
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Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 17, 2022

Excellent service. Fast, reasonable rates. Jessica is best Service Advisor. You have got to be nuts to go elsewhere for Ford service. No complaints in nearly 5 years with them Like them so much I just More

by Charley
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Report | Print
Jan 20, 2022 -

AutoNation Ford Jacksonville responded

Hi Charley, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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