Back

AutoNation Ford Jacksonville

Jacksonville, FL

4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
Contact Dealership

10720 Phillips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 980 reviews

August 10, 2022

David Williams are salesman was fantastic! !His attention to detail and following up after we left with the new truck was amazing. More

by Dianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williams
Aug 14, 2022 -

AutoNation Ford Jacksonville responded

Dianne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 08, 2022

Went in for a service. ...very fast...in and out in 45 minutes...very please More

by davidtilghman40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember names
Aug 11, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 08, 2022

MY SALESPERSON WENT OUT IF HIS WAY TO WORK WITH ME ON MY SCHEDULE AND GET ME A DEAL WITH THE TERMS THAT I WANTED. GREAT CUSTOMER SERVICE! More

by Ram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hastings
Aug 12, 2022 -

AutoNation Ford Jacksonville responded

Hi Ram, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 07, 2022

I have purchased 3 cars at this dealership over the past 19 years. I have always used their service on my cars. They have given me excellent service every time!! I will not go to another dealership for ser More

by Rebecca Johnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica was awesome!! Susan Gunnell has worked with me for years!! She Rocks!!
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Rebecca, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 06, 2022

We have developed a great relationship over the years with Autonation Ford, having purchased and maintained several vehicles with them. More

by jfitzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Jfitzj, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 06, 2022

No better or worse than any other dealership, thus far. Negotiated a price but when vehicle arrived the price presented had increased. Did not offer as much for my trade as 3 other dealerships did so the More

by mr2mellow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Aug 09, 2022 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.

August 04, 2022

The service personnel I dealt with were very friendly and helpful. This is a very clean dealership More

by Cherylfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name, maybe Susan
Aug 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

Everyone was very nice and professional. I did not have to wait long to pick up my vehicle. More

by SasieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 07, 2022 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 04, 2022

The service visit was for a recall. When I made the appointment they said it would take about 4-5 hours. They offered a shuttle to take me to a nearby mall because they said I could n More

by bunnielook
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Aug 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2022

This dealership is an easy place to work with, get in and get out of. They work efficiently and keep you updated on progress More

by kristenlea29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall
Aug 04, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
43
...