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AutoNation Ford Jacksonville

Jacksonville, FL

4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

August 29, 2022

I have used this dealership for a few years now and the service is always 5 star. I have not had any complaints about tthe admin or maintenancae and repair side of their services. The CSRs always mak More

by George.Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the ladys name but she was very polite and professional
Sep 03, 2022 -

AutoNation Ford Jacksonville responded

Hi George, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

Fantastic service. I arrived on the wrong day, yet they serviced my car, relatively quickly. Susan Gunnell took care of me. She was personable yet professional. I rece More

by feistlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell, service team
Sep 03, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 25, 2022

Susan G. is awesome. My truck needed repairs and she was able to get my truck in and out of the service department in record time. It was returned in less tim More

by danreitz1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Aug 31, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Auto nations has always taken good care of me and my vehicle. Gary was very helpful and kept me informed. More

by jjdzz48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 31, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 24, 2022

This is the only dealership to have worked on my truck since new. Jessica in Service is awesome More

by Joegood51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, the best.
Aug 28, 2022 -

AutoNation Ford Jacksonville responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2022

I was pleased with what I was given for my trade in and the price of my new vehicle was better than I could find anywhere else. No pressure from anyone and they were all so pleasant to work with. More

by J.kubala
Recommend Dealer
Yes
Employees Worked With
Randy, Sean
Aug 27, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

They were very professional and made sure that my car and me were take care of ! Thanks More

by A.Starks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
Aug 24, 2022 -

AutoNation Ford Jacksonville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2022

The Autonation Phillips Highway dealership was great. They run circles around the Autonation Blanding dealership. Susan was nice lady and a true professional who kept me informed throughout the entire More

by ibbarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnel was the Service Writer and John was the Technician
Aug 24, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

Jorell Johnson (C manager )is great. When you first meet Jorell, he will More

by Kal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorell Johnson
Aug 24, 2022 -

AutoNation Ford Jacksonville responded

Hello Kal, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

Would be a 5 star but this dealership did not wash or even vacuum my GT350 after it waited on a part for a week at their dealership. More

by herrwest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren
Aug 23, 2022 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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