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AutoNation Ford Jacksonville

Jacksonville, FL

4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

September 02, 2022

They were able to get me in a very new and nice car when everywhere else tried to put me in junk. Great people and were willing to accommodate my needs. More

by saint1543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fedil and sean
Sep 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 02, 2022

Great service. Melani did a great job helping me find the right vehicle. I appreciate it all the assistance. More

by Jhon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani
Sep 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

The service manager that handles the repairs to my vehicle, in conjunction with the technician, have always come through and provided top notch, quality repairs. I certainly have the best service mana More

by Dean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McQuire
Sep 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Loved the transparency from start to finish with my visit. Stephanie my advisor kept me updated on the status of my vehicle. Even met the Service manager(James) as well as the GM(Bob) and both were ver More

by Raymond Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Sep 05, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 01, 2022

Susan was awsome as allways she took me in and got me handled in record time More

by cobrawana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 05, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

They have great salesman's, and perfect customer service. And great prices on there vehicles. More

by artnejal1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 31, 2022

Susan keep me informed of additional service needed on vehicle. I have always received good service from Auto Nation. More

by gayle.barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Sep 04, 2022 -

AutoNation Ford Jacksonville responded

Hi Gayle, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 31, 2022

Always a pleasure to deal with the folks at AutoNation Ford Jacksonville. Tech did and outstanding job in and out fairly quick. More

by flightengineer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan (Service Writer) and Randy (Tech)
Sep 04, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 31, 2022

Stephanie M was able to solve my problem of getting the Ford factory code for my me to me car so I could use the door opener and lock on the outside of my door. Also I wanted a wind shield taken off my bac More

by sanjoe1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Sep 04, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 31, 2022

Took my Edge to Autonation on Phillips, sync screen not working (black screen). Was told they are ordering a part, Aug 31, still no part. ?????? More

by char86
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary
Sep 04, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (904) 242-6499 when you can so we can address this situation directly. Thank you and have a great day.

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