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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
980 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 980 reviews

September 13, 2022

Everyone is friendly and knowledgeable. The staff is not pushy or forceful on making a sale. They communicate in the simple manner so you can understand what is going on. I have bought 2 ve More

by vanana58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 17, 2022 -

AutoNation Ford Jacksonville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 13, 2022

Great shop and staff, Stephanie is the absolute best to work with. Fast and efficient More

by cilic2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Sep 17, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

They are always very courteous. They are prompt in servicing my vehicle when I bring it in. More

by Barbara hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Jessica in service has always gone above and beyond to assist us. Jessica has always had outstanding customer service. Keep up the good work Jessica! More

by 10311031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Feel free to stop by if you ever need any more help.

September 12, 2022

Good service and it's appreciated. Thanks again for seeing to my recall issue and 100k mile servicing. More

by fheggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
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Sep 16, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 11, 2022

Ms. Susan were honest, straight to the point and I trust her. She stayed in touch with me concerning my car. That’s what makes a great Customer Care Advisor. Thanks 🙏🏽 More

by Jerry Hightower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Sep 13, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 10, 2022

Had the best experience buying a car with the best sales woman. Even though I wasn't ready to drive the car home the same day, she went beyond measures to make it possible to drive the car home the same day More

by ajld77570
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney Farmer
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Sep 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

Very professional and honest service. Wait time was as quoted. Would definitely recommend to anyone. More

by Suentheboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
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Sep 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

September 09, 2022

Only location that services my Ford…. always upfront with costs and work is done in timely manner. More

by brucemaggie299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
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Sep 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 09, 2022

Service was great, as usual. Stephanie is always a pleasure to work with. I recommend AutoNation More

by jaxflpjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Sep 14, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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