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AutoNation Ford Jacksonville
Jacksonville, FL
979 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 979 reviews
January 03, 2025
Had a great experience with Auto Nation ford Special ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted ordering my new 2025 Mustang GT. Sales and Financing department were great and getting everything I wanted More
by Frey
Employees Worked With
Gerald Vance Jr and Nathan Goodroe
December 23, 2024
I visited AutoNation on Philips Hwy. , several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreove , several days ago. I met with Sales Professional, Mr. Jorwell J. I was very impressed with the professionalism demonstrated by Mr. Jorwell J. Moreover, through his pricing analysis and due diligence, I was able to purchase a Mustang Mach e. W Thomas US Coast Guard (Ret) Veteran More
by Will Thomas
Employees Worked With
Jorwell Johnson
October 02, 2024
I am very satisfied with the transaction of buying my 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants 2020 Chevy Silverado trail boss. Jason was great to work with, very professional with great conversation. Very easy going and was not pushy. He wants his customers to be happy not just to make a sale. I highly recommend purchasing a vehicle from Jason and this dealer. The financing process was super smooth as well with who assisted me. More
by Wplumstead
Employees Worked With
Jason Blaney
September 29, 2024
Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned earlier than expected. More
by TLG
Employees Worked With
Daniel
September 14, 2024
Great place and good deals. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. Also think they had a good selection on vehicles had what I wanted. Will definitely return as a customer. More
by scott_wilson283
Employees Worked With
Doug, and Jacob
September 01, 2024
Joseph my sales guy went out of his way to find a car that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I that was within the specified year and had the options I requested. I He didn’t waste my time looking at vehicles that didn’t meet my expectations. I would recommend him and this dealership to anyone looking for a vehicle. More
by lhoggarth
Employees Worked With
Joseph
August 16, 2024
One of the best dealers I ever went to. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. The service people were very very friendly. And this dealership has the best coffee. ☕️ Thanks 🙏 Auto Nation. More
by Goodstein
Employees Worked With
Billy
August 07, 2024
This is the worst customer service I have ever dealt with. They work with you until they have your money, and then you are not important. I was sold a warranty I could not use because the local Auto Nat with. They work with you until they have your money, and then you are not important. I was sold a warranty I could not use because the local Auto Nation does not complete services that the warranty covered. After contacting the store to request a refund, I was not helped at all. Once I filed a complaint with the Better Business Bureau, I finally got a response from the store. My warranty was supposed to be refunded after I signed the paperwork over two months ago, but I still have not received it. Once again, I have tried to get someone to answer me about the refund status, and no one will respond. Once again, the worst customer service ever!!! More
by Michael Stone
Employees Worked With
Nathan
