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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.7
1,010 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,010 reviews

March 13, 2026

Awesome awesome awesome very awesome awesome, awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome. More

by Presidential services llc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Vasquez
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March 12, 2026

Best Ford Dealer in North Florida. Very friendly employees, very professional and keep you updated on your vechile progess. AutoNation is second to None! More

by hbass08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amber Mathewson very professional and friendly.
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March 11, 2026

Got great service at a fair price and completed same day! Highly recommend AutoNation Ford in Jacksonville. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Sean
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March 09, 2026

Kyle, the salesman, took a lot of time to help me find a a vehicle that was right for me, and spent plenty of time to explain the gadgets and how to work them. More

by Scottgsouder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 13, 2026 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2026

Things got a little dicey; I don't know where in the chain it occurred, but the service dept fell short in this situation. It was a serious issue, but then it was resolved, and in the end, they honored More

by smac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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Mar 08, 2026 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2026

Two hours wait for a scheduled oil change is very excessive. I will look for an alternative at my next service. More

by Tavins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Feb 22, 2026 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (904) 242-6499 when you have a chance. Thank you, and we look forward to hearing from you.

January 16, 2026

Great sales experience and guest service. Will recommend purchasing from AutoNation. Great selection of new and used vehicles More

by Tomisabella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick sales
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Jan 19, 2026 -

AutoNation Ford Jacksonville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! If you ever need help, just give us a call. Happy motoring!

January 14, 2026

AutoNation was really easy to work with - they made sure my needs were met and they took care of my truck well. More

by tlccorp239
Recommend Dealer
Yes
Employees Worked With
Amber, Stephen
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Jan 16, 2026 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2025

Salesperson was very knowledgeable on all the electronic features that the maverick has available. Very attentive! More

by crparmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 28, 2025 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2025

Rex, made my service very easy. Thanks to all who worked on my 2004 F150, it runs great again. More

by dondrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex
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Dec 24, 2025 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

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