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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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May 24, 2023

I find this dealership to be very helpful, my service advisor was very efficient and kept my well informed everyone there is great More

by Jakee7980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
May 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 22, 2023

So far I've had nothing g but good experiences here. I originally bought my car here a few years ago and just had it serviced. Angelina worked woth the service team to ensure my baby and I got my car ba More

by jaclyn.luhning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 18, 2023

Made an appointment and got work done on time and work was done correctly. When I picked up the car, everything was done correctly. More

by PRENTICEDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I am very pleased with the service I have recipes from Auto Nation Ford . The service department has been the the absolute best I had Thanks to Angelina on my last oil change and service I was in and ou More

by Jculberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 17, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Very nice place to hang out while waiting for service. Coffee is, of course, very critical while reading, watching the TV, or browsing around the new cars. Everyone is super friendly. More

by kenmarlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F.
May 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 08, 2023

From start to finish we had great customer service. Our advisor always kept us up to date about our vehicle and brought to our attention on other maintenance services that were due. More

by dgsosa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
May 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 05, 2023

Liked that greeted me as soon as I pulled up. Very helpful and asked if I had any questions about my vehicle. Kept me informed on my vehicle threw the process More

by manuelramirez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex fuentes
May 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 04, 2023

Took my wife's escape for safety recall. I was told over the phone that it would take three to four days. The service advisor Mikayla Madrid told me that she would get it done sooner then th More

by brentsafron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Madrid
May 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2023

I’ve never had a bad experience with this Dealership. The service department is on top of there game. More

by Kaj59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
May 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

They not splaying what was the problem on my truck, they not give me a good report of the problem, and they charge me for something that i told what was happen on my truck.. More

by Francisco Chaires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No remember the guy name
May 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Francisco, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

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