AutoNation Ford Gulf Freeway - Service Center

Had my car brought in for a warranty related tire replacement. Jose communicated with the insurance company on my behalf to negotiate the replacement of two of my tires. By the end of the day, my two replacement. Jose communicated with the insurance company on my behalf to negotiate the replacement of two of my tires. By the end of the day, my two front tires were replaced and I was on the road again! Very pleased with how well everything went! More

The appointment went just as planned! They texted me to keep me updated on timeline! Great service!! They texted me to keep me updated on timeline! Great service!! More

I feel very comfortable working with Alex. He's been my advisor for a while and works very efficiently He's been my advisor for a while and works very efficiently More

Took my car Monday and they didn’t take long to give it back to me !got it the following Monday ! Happy with the customer service! They kept me in the loop with all the updates back to me !got it the following Monday ! Happy with the customer service! They kept me in the loop with all the updates More

Best service dept in Houston. My vehicle was at another Houston Ford dealership and was in line for WEEKS to be diagnosed. I had it towed to AutNation Ford and Mikayla had my vehi My vehicle was at another Houston Ford dealership and was in line for WEEKS to be diagnosed. I had it towed to AutNation Ford and Mikayla had my vehicle diagnosed, serviced, done and back to me in record time compared the other place. Will keep my business at AN Ford Gulf Freeway. More

Service advisors Jose and Peachy were very professional and worked with me to help determine the issue with my truck. and worked with me to help determine the issue with my truck. More

Wayne was very friendly and I appreciate that he communicated about what was being done to my truck. communicated about what was being done to my truck. More

I took my f150 for mantinance service and I asked for oíl change and tire rotation, They didnt do the rotation apparently becouse they could not find the wheel lock, the problem was that they did not call to change and tire rotation, They didnt do the rotation apparently becouse they could not find the wheel lock, the problem was that they did not call to front desk team (Alex in my csse), so they just decided not rotate the tires and I had to wait another 40 minutes there. More

This location has great customer service, it was very clean and everyone was helpful and the service was fast. clean and everyone was helpful and the service was fast. More

I always have an Excellent experience when I visit this Dealership, whether it’s for Service or Sales!! The Staff is very Professional, Courteous and Knowledgeable of all things Ford. Dealership, whether it’s for Service or Sales!! The Staff is very Professional, Courteous and Knowledgeable of all things Ford. More