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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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June 26, 2023

I always have an Excellent experience when I visit this Dealership, whether it’s for Service or Sales!! The Staff is very Professional, Courteous and Knowledgeable of all things Ford. More

by jboogie1289
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alfonso in Service, Wayne Lominac in Service.
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Jun 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I took my f150 for mantinance service and I asked for oíl change and tire rotation, They didnt do the rotation apparently becouse they could not find the wheel lock, the problem was that they did not call to More

by vhoi_86
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Jun 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2089. We would appreciate the chance to turn your experience around.

June 21, 2023

Great service ask if I needed help when I walk inside Thank-you again thanks More

by Robert.trevino48
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne lominac
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Jun 26, 2023 -

AutoNation Ford Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 19, 2023

Service was fast good and easy good job . Wayne was my helper will recommended to family More

by maryannjane2017
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jun 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2023

Angelina was professional and prompt with letting me know progress and time of completion. Excellent service! More

by dm287465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
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Jun 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2023

The service is always good. The technicians give a good explanation of what my vehicle needs. More

by a.delacruz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
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Jun 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 14, 2023

Mark was friendly and professional. He took the time to talk to me about my car and made sure my needs were met. He let me know when my car was ready in a timely manner. I hope he can h More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Julie, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 20, 2023 -

Julie responded

I look forward to it!

June 12, 2023

I took my truck for oil, tire, and recall service. Great customer service. Alex did an excellent job and I will recommend this dealer. More

by tetesprinting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jun 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

June 12, 2023

The rep Angelina was very cordial and knowledgeable of her job. I will share with others regarding my excellent experience. More

by pauline_fields
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Report | Print
Jun 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Took my truck for an oil change. Customer service was great. Bilingual rep, which is an A+. More

by montemayor.maria77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Report | Print
Jun 13, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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