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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
473 Reviews

473 Reviews of AutoNation Ford Gulf Freeway - Service Center

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September 27, 2023

Alex Fuentes muy agradable en su servicio y me ayudó en todo lo k necesite More

by velis1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sifuentes
Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

September 27, 2023

The work done was done in a timely and professional manner. Communication was done before all work verbally and with pictures sent to us. Friendly and professional. More

by joerice495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Very satisfied needed recall service performed on my 2013 Ford cmax mobile service representative Charles Conner came to my house and within 30-45 minutes he was done with it so convenient thanks More

by fcastillo010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Connor
Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Evrething was good Works Great and they did a good job on my truck I really liked More

by rudyb7282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Sep 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2023

They were very responsive, and were able to get my repair done in only a couple of hours. More

by Bluedevil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Angelina Dong was vey professional courteous , knowledgeable, and kind . I would definitely refer customers to her. More

by elojialiguez1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2023

Battery went out while transporting my 86 year old mother to one of her appointments. The temperature was over 100 degrees and created a serious health issue for her. Arrived at the dealership and the Servi More

by jrjohnson0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Sep 14, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

September 06, 2023

Me atendieron sin tener una cita previa. Y el servicio fue muy bueno. Me estuvieron llamando para notificarme que fue lo que paso con mi carro lo que salió que tenia mal .Y que ya habían ord More

by aov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Sep 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

August 29, 2023

My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla, Mr. Lopez, and Angelina
Sep 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

I was updated on my car status everyday which was very professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on di More

by Rosa perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, Rosa! Drive safe, and we'll see you on the road.

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