AutoNation Ford Gulf Freeway - Service Center
Houston, TX
465 Reviews of AutoNation Ford Gulf Freeway - Service Center
My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and helpful, and the job was done in a reasonable amount of time. I was very pleased with the service. More
I was updated on my car status everyday which was very professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on di professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on diagnosis . More
I personally want to thank Mark Neal, my Service Advisor. He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done in a timely and professional manner, and they even washed my truck after the service was complete. I will always recommend AutoNation Ford to all my family and friends. More
AutoNation was ready for me. The service advisor was really great and checked me in promptly. The service was fairly fast and had be back on the road . Thanks The service advisor was really great and checked me in promptly. The service was fairly fast and had be back on the road . Thanks More
Negative Coustmer Service,They say one thing. But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contr But do another.Very Disappointed in that management. Would never recommend to anyone.After years of being a customer.Be careful before signing a contract. More
I just needed a diagnosis on my vehicle. And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took th And a fix on my steering wheel. The good news they fixed my car just fine. The bad news they were behind schedule. They wanted it for 4 days. Took them 6 days to fix it. Kinda threw my plans into disarray. But they reimbursed me for one of my uber trips so no big deal. More
My experience was great, went in for some basic maintenance and expected a long wait but the crew was able to get me back on the road in no time at all. My service rep Angelina took good care of me maintenance and expected a long wait but the crew was able to get me back on the road in no time at all. My service rep Angelina took good care of me and kept me informed about upcoming maintenance I may need as well as any specials they had going for what I needed. All in all it was a great experience as always. More