AutoNation Ford Gulf Freeway - Service Center
Houston, TX
465 Reviews of AutoNation Ford Gulf Freeway - Service Center
Mikayla was amazing! Super prompt, efficient, and transparent! Highly recommended! They went above and beyond my expectations! Super prompt, efficient, and transparent! Highly recommended! They went above and beyond my expectations! More
Brought in for a recall on the door latch/actuator issue and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present ev and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present even though there is extended coverage on the door actuator and recall on the latch. When I left the dealer it did work now a couple of days later it does not. I live over an hour away, no loaner vehicle was available. More
The service department was awesome, even though the scope of work was mechanical and not an oil change the Service Manager and his team worked to get it done in a couple of hours. Even though I leave f scope of work was mechanical and not an oil change the Service Manager and his team worked to get it done in a couple of hours. Even though I leave far away I will try to give this dealership all my work. More
Thank you for being on top of your game in providing top notch customer service with a great attitude. We appreciate your service. notch customer service with a great attitude. We appreciate your service. More
Just like any typical dealership. The only thing I didn’t appreciate was what they told me over the phone about the services & wait times over the phone were different once I got ther The only thing I didn’t appreciate was what they told me over the phone about the services & wait times over the phone were different once I got there & this included having an appointment. More