AutoNation Ford Gulf Freeway - Service Center

Super fast and great work! Verified my appointment multiple times, but never really spoke to me about how long they would have my vehicle so I was surprised when I dropped it o Verified my appointment multiple times, but never really spoke to me about how long they would have my vehicle so I was surprised when I dropped it off and got told it would take 4 days for warranty work. Thankfully it only took 1 1/2. Still super nice staff and great communication. More

Trent, the rep who helped me, was fantastic. He called regularly and kept things moving. He called regularly and kept things moving. More

Good customer service. Had a minor inconvenience with not getting a call to pick up, but they were very apologetic and respectful. That’s all you can ask for when these thi Had a minor inconvenience with not getting a call to pick up, but they were very apologetic and respectful. That’s all you can ask for when these things happen. More

Service It's okay but not they use to be. Need to call customer when the vehicle It's ready. Need to call customer when the vehicle It's ready. More

Thank you for the attention and quick turnaround. Engine light was on, vehicle was diagnosed and repairs were performed. Engine light was on, vehicle was diagnosed and repairs were performed. More

Went in for oil change on prepaid maintenance plan and the dreaded cam phaser rattle. I was suggested to replace rear brakes and machine rotors. After 4 days and $400 for brakes, the cam phaser rattle i the dreaded cam phaser rattle. I was suggested to replace rear brakes and machine rotors. After 4 days and $400 for brakes, the cam phaser rattle is still there. Apparently due to parts being on backorder. Picked up vehicle and still driving while I wait. I was told the cam phaser rattle would not further damage anything else. So I am still waiting for repair. More

Service associate Heidi Crump is outstanding in providing excellent personal service to insure my vehicle gets proper service excellent personal service to insure my vehicle gets proper service More

excellent service and attention and when I picked up my truck they explained everything very well truck they explained everything very well More

I picked my truck, it was dirty, the work incomplete, broken and missing parts. My truck was in shop for eight weeks. When I picked the truck up I was told everything was good. broken and missing parts. My truck was in shop for eight weeks. When I picked the truck up I was told everything was good. More

Excellent experience and arrangements, the cashier was great to apply the coupon even she had documents printed already great to apply the coupon even she had documents printed already More