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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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May 05, 2022

Service department was courteous and friendly. Appointment was on time and work was explained and was finished in less then an hour. More

by rspozio44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 07, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

The recall repair to my vehicle was finished and ready for pickup ahead if schedule. Which was a nic surprise More

by Flutekbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waller
May 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 28, 2022

Trent was great. He made sure I paid what I was quoted on the phone with him when there was a mix up with my insurance when I went to pick up my car and made sure my More

by emilypleblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
May 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

April 28, 2022

Last week I was called that my ford fusion had a recall that if I wanted an appointment,I was in and out really quick,great service thanks guys!! More

by Marthagonzalez.mg1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
May 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2022

Always quick and accurate work, along with good communication, makes working with AutoNation Ford a no-brainer. More

by tommy1775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2022

Good service and the rapid response when we ask for the appointment clean facility thank you. More

by Munizsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward
Apr 28, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

They were professional and courteous. I was helped with service immediately upon arrival. The vehicle was started on quickly More

by wjohnson025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Apr 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

I’ve been doing business with this Dealership for a few years now and I’ve always had a Stellar experience. From the purchase process down to the Routine Maintenance work. Always Too Notch and courteous. More

by jboogie1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 21, 2022

As always, I receive excellent service from Heidie Crump (my service advisor). She always keeps me inform for my truck maintenance. More

by awilliams46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidie Crump
Apr 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2022

AaronJohnson was my customer service rep. He stayed on top of things and dealt w the mess my car insurance company caused. He got it done! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Apr 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Lisa, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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