AutoNation Ford Gulf Freeway - Service Center
Houston, TX
465 Reviews of AutoNation Ford Gulf Freeway - Service Center
No problem with the dealership, The only issue I have was that I asked them for a replacement key, Because mine was damaged they wanted to charge me over $200, I have purchased both of my ford with them that I asked them for a replacement key, Because mine was damaged they wanted to charge me over $200, I have purchased both of my ford with them More
No updates given took the car at 8 was not given until 1 pm for a maintenance service. Before it would usually take 2-3 hrs. Asked my service consultant questions of may longer never got a response and I ha pm for a maintenance service. Before it would usually take 2-3 hrs. Asked my service consultant questions of may longer never got a response and I had to go check if my car was ready. More
Service completed in less than half a day, notified and kept informed of the progress. When I first got there, service person told me he had 3 cars ahead of me and suggested I go to another rep. I started kept informed of the progress. When I first got there, service person told me he had 3 cars ahead of me and suggested I go to another rep. I started to the next rep and promptly went up the stairs. Went to the third rep, Mikayla Madrid and she waited on me finishing everything in less than 2 min. She was prompt, helpful and courteous. I will request her next time. More