AutoNation Ford Gulf Freeway - Service Center

Great service and Jose was helpful and kind. He went above and beyond to make sure all my vehicles needs were met and answered all my questions. He went above and beyond to make sure all my vehicles needs were met and answered all my questions. More

Communication from the service department is nonexistent. I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and f I understand taking a couple days to diagnose my vehicle but not having any contact whatsoever is ridiculous. After leaving multiple voicemails and finally going to the dealership in person to get a response my husband was finally given a response, which was in fact a lie. Supposedly our vehicle was currently behind looked at by the service tech but in reality it was sitting in the lot in the exact spot it had been for days. We purchased my husbands F-150 from this dealership and had wonderful luck with the purchase side but the service side needs to be revamped completely. Never returning again! More

Very pleased with service. Had an oil changed was very fast and happy that I was greeted when I walked in. Had an oil changed was very fast and happy that I was greeted when I walked in. More

My only complaint/problem is every time I take it in for service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my represent service they never do the multi point inspection because my tires are always low and windshield wiper fluid is low and always go back to my representative and tell him and takes it back to them. But Aaron and mikalay have always been awesome and I know it’s not there fault but the the technicians. More

Quick work. In and out. Had no problems at all. Will return to this location for future work. In and out. Had no problems at all. Will return to this location for future work. More

They’re excellent and good people. Attends in this location by far friendly and hospitable. They’re always helping me when I have some problems with my car. I will definitely would rec Attends in this location by far friendly and hospitable. They’re always helping me when I have some problems with my car. I will definitely would recommend this area for my friends and families. Moreover, I would like to get another Ford car in the future as well perhaps hybrid SUV when my finance gets better. Just come and see them, they’ll definitely will listen to what you want and do their best to find the solution. More

Had some issues with my mustang. Got the car back next day. Repaired. Good experience. Got the car back next day. Repaired. Good experience. More

Customer service was very professional in handling my issue. He was also very courteous and followed up with us with information needed to make the appointment for the work. Very satisfied. issue. He was also very courteous and followed up with us with information needed to make the appointment for the work. Very satisfied. More

They forgot to give me my wheel lock and reset my oil life on my truck and sticker for next oil change unbelievable life on my truck and sticker for next oil change unbelievable More

Fast, efficient service with a very nice waiting room with good wifi and TV. They keep you informed on the progress of your service work. Great experience! with good wifi and TV. They keep you informed on the progress of your service work. Great experience! More