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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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September 12, 2022

Thanx to Jose and the Service Team - got my wife's car in - repaired - and back to her without delay's and BS excuses...This is the way a Good Service Department is supposed to work. You have 2 new custome More

by Chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2022

Im very impressed with the crew from Auto Nation Service Department. The appointment was fast and notify immediately my vehicle was ready for pickup. The staff was friendly and managers very professional. More

by Irmalopeztx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Managers/ Employees
Sep 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 08, 2022

Drove in with no appointment and they were able to perform my 25,000 service within three hours. Very good service, however, the people that answer the phone when you call and try to make an appointme More

by willybarnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3144 Alex Fuentes
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 08, 2022

Great service advisor quick service. I always have a good experience at this dealership. A+ More

by bleuevade1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 08, 2022

Jose was an excellent he helped me so much with my vechile answered all my questions n he always returned my calls. Thank u so much for your help n for all the people thay were involved. Mechanics who More

by Maggie77011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2022

MIKAYLA WAS EXTREMELY HELPFUL AND FRIENDLY ON MY VISIT. SHE AMSWERED AMY QUESTION I HAD. AND HELPED ME WITH ORDERING MY TIRES. More

by JAZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKAYLA
Sep 11, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Jazz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 05, 2022

It was a great experience to have my vehicle serviced at Gulf Freeway Auto Nation. I got timely updates and excellent customer help from Alex Fuentes. More

by ligeia18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes, Saul Hernandez
Sep 11, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 31, 2022

Makayla was the one that made sure that I was updated about my truck if it needed to stay a little longer very well gracefully. More

by juanitacole 1962
Customer Service
Recommend Dealer
Yes
Employees Worked With
Makayla
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 31, 2022

Oil change was done in a timely manner. I was Very pleased with my service advisor. More

by drosales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Drosales, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

Great and professional service advisor. Very helpful at communicating and meeting the customers needs. Great experience. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Rick! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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