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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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September 23, 2022

Adrian was extremely helpful and kind! He maintained me updated on a day to day basis and made sure I got my car back as fast as possible! Thank you AutoNation Ford Gulf Freeway! More

by Yesenia Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 27, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Yesenia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Mikayla Madrid was a very nice service advisor. I was able to get my F-150 in good time. More

by Sabinovh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2022

Very good service , but a little bit expensive for a oil change, compared with others Ford Dealers ship's... More

by ruizsenior
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 21, 2022

Autonation Ford service did repairs on my Escape and gave me price estimate before starting. They also replaced a lifetime warranty battery for no charge and performed a recall repair. Car runs well and all More

by Kamisous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

All personal in the service center were very helpful. Only complaint would be amount of time it took for the repairs to happen after the parts were received (2 weeks for warranty work during which I had More

by kenny.lecompte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2022

As always your service is always hassle FREE . Friendly and very helpful service. Thanks Y More

by Benita Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2022

I've had a great experience with the customer service and maintenance of my vehicles. Thank you for all that you do. More

by richard.alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex from service department
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2022

Excellent service with a quick turnaround. Alex Fuentes kept me up to date on progress so pick up could be as soon as possible and also coordinated a pick up shuttle so I didn’t have to find a More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Mikayla had me in and out of service within 24 hours of a safety recall. Super responsive on text messages and very nice. More

by dan4929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 12, 2022

Fast, great service as always in a timely manner. Aaron was professional and courteous. Customer for eleven years. More

by jdhuddle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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