AutoNation Ford Gulf Freeway - Service Center

I was taken care of promptly and was given ample information about the service I will be provided for care of my vehicle. information about the service I will be provided for care of my vehicle. More

Jose Campuzano in the service department was nice to work with. He kept me informed on the status of my vehicle while in for repairs. The turn around time for the repair was very quick. with. He kept me informed on the status of my vehicle while in for repairs. The turn around time for the repair was very quick. More

Alex Fuentes in the service department is great at taking care of his customers and providing top level service. care of his customers and providing top level service. More

Friendly, clean facilities and professional manners. Wait times can be long for standard service oil changes. Wait times can be long for standard service oil changes. More

Alex was a great service advisor and kept me informed on my repairs even on his day off! Awesomeness my repairs even on his day off! Awesomeness More

AutoNation Ford - Gulf Fwy showed me that my individual needs were not important to them. They simply wanted my money, and did not communicate with me at all beyond the bare minimum. For the price tag o needs were not important to them. They simply wanted my money, and did not communicate with me at all beyond the bare minimum. For the price tag on the Ford Explorer King Ranch I have purchased, it was absolutely insulting that they didn't wash the vehicle, didn't update me on service status, and charged me incorrectly and told me "well we already ran it and can't fix it now - sorry." So - they were just fine giving me less than exceptional service, and then charging me for more than they did for me. Pitiful. More

It was great service and fast Thank you Alex Thank you Tom Thank you Auto nation And take more care of the coffee machine Tom Thank you Auto nation And take more care of the coffee machine More

Alex customer service was awesome! ! Always kept in touch via text. Thank you so much Alex. ! Always kept in touch via text. Thank you so much Alex. More

Took car in for routine oil change and tire rotation. Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expectin Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expecting. I was expecting about 1 hour for the oil change and tire rotation so I had planned to wait on the work. It took about 3 hours for the work. I am assuming the engine performance servicing took the extra time. If I had known it was going to take that long, I would have arranged to leave the car there and picked it up later in the day. More

The service department is outstanding. The service advisor, Mikayla Madrid, handled my service needs with complete professionalism, courtesy and made my visit easy and comfortable. I was a The service advisor, Mikayla Madrid, handled my service needs with complete professionalism, courtesy and made my visit easy and comfortable. I was at ease with the way Mikayla took care of my situation. I give the entire service department 10 stars for the quick turnaround and short wait time it took to perform the requested service of my vehicle. More