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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
465 Reviews

465 Reviews of AutoNation Ford Gulf Freeway - Service Center

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November 30, 2022

The best service ever, kindness man helped me. The man went above and beyond to help me. Thank you Will be back. More

by juliena.hollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Dec 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

The Service Dept and Adrian (my service writer) were both excellent. The recall and oil change, tire rotation was done quickly. The shuttle was fast and convenient. More

by whitedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

All was perfect till I picked up my truck it was to be washed but looked worst than when it went in More

by Manuelvera1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2089 so we can assist you further. Take care!

November 24, 2022

Was very happy with the service I was provided when I took my car to get fixed More

by Rodriguezfelipa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Nov 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 23, 2022

Great customer service. Adrian was able to take care of my needs on my ford expedition. He made sure my appointment was nothing less than excellent. More

by artmendoza.realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 22, 2022

Good experience with the person I was assigned to and he allowed me to show up a bit early More

by Yungxplorer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Nov 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 21, 2022

My service advisor, Adrian Ornelas, was amazing. I was able to get an appointment right away and service team was able to identify and repair the cause of the issue much sooner than I expected. I to More

by gkerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2022

My overall experience was good on this visit. Setting up the appointment And dropping off the car was easy. They finished the work much faster than expected too! More

by Shoprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2022

Friendly atmosphere and great service. My vehicle was repaired and ready for me to pick up on the same day. More

by leonmoody65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

Service was very helpful and timely. I would definitely come back again for service at this location. More

by AnibalC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE CAMPUZANO
Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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