AutoNation Ford Gulf Freeway - Service Center
Houston, TX
465 Reviews of AutoNation Ford Gulf Freeway - Service Center
Jose Campuzano is our go guy for our fleet. His professionalism and work ethics highlight Auto Nation Ford great services they provide. The communication is superved. His professionalism and work ethics highlight Auto Nation Ford great services they provide. The communication is superved. More
Dropped off my F-150 for service after a bunch of check engine lights came on. This was a drop off without scheduled appointment. My CSR, Mikayla, was honest about the turn around time. She notified me pro engine lights came on. This was a drop off without scheduled appointment. My CSR, Mikayla, was honest about the turn around time. She notified me promptly of the issue and resolution. I was pleased with her communication and honesty. More
They were quick and easy to schedule, got me in at said time, and gave me outstanding service. Even threw in a quick wash because they were worried they took too long. Definitely going back for my next s time, and gave me outstanding service. Even threw in a quick wash because they were worried they took too long. Definitely going back for my next series of maintenance. More
Very good service from Mr. JOSE Sifontes, very attentive and respectful, recommended Everything was very fast and it took the exact time they told me JOSE Sifontes, very attentive and respectful, recommended Everything was very fast and it took the exact time they told me More
I had set an appointment a week prior for the following Monday and show up and the appointment isn’t in the system. That pissed me off but they take my vehicle to the back and I sit for 4hrs waiting on th Monday and show up and the appointment isn’t in the system. That pissed me off but they take my vehicle to the back and I sit for 4hrs waiting on the recall to be fixed when the service advisor tells me that the guy who does the recall hasn’t even gotten to my vehicle yet….. 2 strikes already but luckily they gave me a ride home and about 430 called to let me know it was complete and when my wife got home she took me up there to pick it up. Some good and bad things but at the end of the day everything was fixed! More
AutoNation provided great service. This was my first time at this location and Mikayla was vary helpful and communicated during the whole process. This was my first time at this location and Mikayla was vary helpful and communicated during the whole process. More