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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
473 Reviews

473 Reviews of AutoNation Ford Gulf Freeway - Service Center

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July 22, 2025

Excellent customer service, friendly staff and great communication with customers. Highly recommend. Thank for the exceptional service. More

by Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
July 22, 2025

Always informative when I bring my vehicle in for service. Dealership very clean and friendly More

by hobbsj26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules
July 12, 2025

Mike was great to work with and made sure my car got what it needed and back to me by the end of the day. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ramirez
Jul 15, 2025 -

AutoNation Ford Gulf Freeway responded

Hello Sal, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Gulf Freeway! Feel free to stop by if you ever need any more help.

July 09, 2025

Friendly and work hard to make sure your vehicle is serviced fast and correct. Alex great service writer More

by hoff225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 13, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

June 30, 2025

AutoNation Gulf Freeway has been my Dealership for the past 5 years and I get the absolute best Service there. The Staff in the Service Department does a Fantastic job at servicing all of my vehicles and More

by jboogie1289
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Jul 01, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2025

Jyles did a great job as usual. Communicated and kept me updated as repairs were being performed. More

by Cglaze10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jyles Hill
Jun 04, 2025 -

AutoNation Ford Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2025

My representative was Jose C. He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process t More

by Silver bullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose C and Andy
May 16, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 12, 2025

Very professionals, since when I arrive 'till i get the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. More

by josenavaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
May 16, 2025 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

September 10, 2024

I was able to get help right away. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean. More

by chavez.sabrina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Sep 13, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2024

Great service from Jose. Respectful and professional service from him and constant attention is paid through out the time I was there. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose C
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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