AutoNation Ford Gulf Freeway - Service Center
Houston, TX
467 Reviews of AutoNation Ford Gulf Freeway - Service Center
My representative was Jose C. He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process t He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process took a couple of days and I had my vehicle back and everything was fixed in a timely manner. Thank you so much for your great customer service.!!! also, Andy was amazing. He got my car to and from the dealership safely. More
Very professionals, since when I arrive 'till i get the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. More
I was able to get help right away. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean. More
Great service from Jose. Respectful and professional service from him and constant attention is paid through out the time I was there. Respectful and professional service from him and constant attention is paid through out the time I was there. More
I took my vehicle for a diagnosis test and experience poor communication from representatives. Waste of costumers time and money. Ford AutoNation had my vehicle for 6 days to just give me error codes tha poor communication from representatives. Waste of costumers time and money. Ford AutoNation had my vehicle for 6 days to just give me error codes that I had given them already and charged me $100. More
I’ve always had a great experience, with both sales and service at Autonation Ford Gulf freeway. Staff is friendly, professional and always very responsive! service at Autonation Ford Gulf freeway. Staff is friendly, professional and always very responsive! More
Don’t take your car there unless you want to be without a car for well over a week with NO communication from your service advisor unless you reach out and then half the time you don’t get a response. They d car for well over a week with NO communication from your service advisor unless you reach out and then half the time you don’t get a response. They don’t give loaners and make up lies as to why. More