
AutoNation Ford Gulf Freeway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mario was very helpful and knowledgeable and was a pleasure to work with I will recommend champion ford to friends and family. Mike the finance guy was also very friendly and helpful made my car buyin pleasure to work with I will recommend champion ford to friends and family. Mike the finance guy was also very friendly and helpful made my car buying a breeze. thanks guys, emilio More
He was very friendly and very helpful. He made me feel comfortable and did not push me.I have had very bad experiences and was really not looking forward to look for a new car but he made it all worth it. comfortable and did not push me.I have had very bad experiences and was really not looking forward to look for a new car but he made it all worth it. More
We had such a great experience with everyone at Champion Ford, especially Peter. He helped us out greatly with everything down to even the color of the leather. The next time we buy a car, it will be throug Ford, especially Peter. He helped us out greatly with everything down to even the color of the leather. The next time we buy a car, it will be through Peter and Champion Ford! More
Very helpful sales representative, understanding and extremely informative on every question! Love this dealership as well, purchsed used cars here before and had the same great experience with awesome extremely informative on every question! Love this dealership as well, purchsed used cars here before and had the same great experience with awesome customer service skills! Keep up the great job! More
Zeke was very helpful at helping me find the right car and that all my questions were answered. He went the extra mile by explaining everything about the car and by assuring i was getting the car i wanted and that all my questions were answered. He went the extra mile by explaining everything about the car and by assuring i was getting the car i wanted in the first place. the service was just great at all times. More
Zeck cervantes was very professional and attentive to our needs.went the extra mile to assure we got the car we wanted. Thanks and keep up the great service. We are sending other customers your way. needs.went the extra mile to assure we got the car we wanted. Thanks and keep up the great service. We are sending other customers your way. More
Dealer did not honor advertised internet price on vehicle. After going to dealer with a printed out copy of an internet special, dealer first tried to switch me to a different more expensive vehic vehicle. After going to dealer with a printed out copy of an internet special, dealer first tried to switch me to a different more expensive vehicle. Since the advertised vehicle was on the lot and available I stated that the advertised vehicle was the one i wanted to purchase. After about 20 minutes they returned with a price that was $750 more than the advertised price and explained that I had to have a trade in to get the advertised price. Even though nothing about a trade in was mentioned on their website, other than through a general disclaimer regarding general pricing policy printed in fine small font print at the bottom of page, they stated internet price was only valid with a trade in. No where on the website does it mention that "condition" specifically. They refused to honor the price on that vehicle. After another 20 minutes or so, they stated verbally that they would come down another $250 but would still not honor that the advertised price. After another 20 to 30 minutes the general manager came out and again stated their position that the advertised price was only with a trade in and that their general pricing policy disclaimer supported their refusal to honor the advertised price. The general manager then offered to let me have the advertised price on a different but similar vehicle which i declined. I found the dealer's pricing on their website and the lack of specific information regarding how to qualify for that pricing to be VERY DECEPTIVE. The time spent at the dealer was a total of almost 2-1/2 hours. The fact that they attempted perform the classic "bait and switch" initially to a higher priced model and then at the end attempted to offer the advertised price on a different model a strong indication of their business honesty and ethics (OR RATHER LACK THERE OF) More
I went to purchase a used truck that I had seen on the internet. Cricket was excellent and tried to handle all my needs and questions. Her manager was evidently to busy or just didn't want my business. I internet. Cricket was excellent and tried to handle all my needs and questions. Her manager was evidently to busy or just didn't want my business. I ended up leaving, and Cricket caught me as I was driving off, to let me know that he had time to run the numbers for me.. too late.. 1 hour later, I bought a truck at Monument Chevrolet (great service there).. I will never go back to Champion Ford and encourage others to shop elsewhere.. More
I would like to thank Edwin Cruz and Champion Ford staff for giving us a great deal on a very nice truck. I recommend Mr. Edwin Cruz to anyone looking for a great deal and customer service. We love our new for giving us a great deal on a very nice truck. I recommend Mr. Edwin Cruz to anyone looking for a great deal and customer service. We love our new FX4 Truck!!! Thanks again Edwin and Ford Champion staff!! Jorge L Perez, USArmyVet!!! More
I had the most amazing experience with Champion Ford Gulf Freeway, and particularly with my salesperson, Isaac Escobar. As a first time buyer with very little established credit I knew it would be difficult Freeway, and particularly with my salesperson, Isaac Escobar. As a first time buyer with very little established credit I knew it would be difficult to get financed without a cosigner. And I went from dealer to dealer until I finally landed at Champion Ford in the hands of Isaac. Isaac went above and beyond to ensure my first buying experience was everything I hoped for, and was able to get me financed with no cosigner, under the exact terms and conditions I desired. He truly made my first buying experience perfect! I highly recommend this dealership, and especially Isaac. More