AutoNation Ford Gulf Freeway

As soon I walked in ask me if needed any help was very helpful we my repair. Time was on point for work being done that day . helpful we my repair. Time was on point for work being done that day . More

Poor service. Took my truck for excessive shaking when hitting a bump on the freeway. Defective part was replaced under warranty but I was told I would need to have an alignment and wheel balance at my ex hitting a bump on the freeway. Defective part was replaced under warranty but I was told I would need to have an alignment and wheel balance at my expense. The defective part was the issue that caused the truck to be out alignment. Why spend 70K on a truck just to have to take it in for warranty work with under 35K miles. Also paid for a full service oil change with tire rotation and the tires weren’t even rotated. Wouldn’t take my vehicle back. More

Had oil changed on my Ford F-150 it took almost 2 hours with appointment. Oil change should not take that long with appointment. Ever time I use them for a oil change I have to repair the cover that has to with appointment. Oil change should not take that long with appointment. Ever time I use them for a oil change I have to repair the cover that has to be removed for oil change it is either not connected back correctly or is bent ripped. I also ask about tire replacement using Ford website and getting a quote. Service desk at dealership did not know how to do that. All they want to do is use Autonation tire quotes. Which were a lot higher price. More

In the beginning I was having problem with the truck that I bought and I was very disappointed.. at the end everybody came together and help me get a new truck and I'm very very satisfied thank you very much I bought and I was very disappointed.. at the end everybody came together and help me get a new truck and I'm very very satisfied thank you very much TO Y'A More

Good service, but it took way too long to get done an oil change. Dropped off at 7:40 am and was ready for pick up at 3:30 pm. Wish they could do it faster. change. Dropped off at 7:40 am and was ready for pick up at 3:30 pm. Wish they could do it faster. More

I bought my vehicle here and have continued using their services. The service department has been newly renovated with an excellent look and great drive up service. services. The service department has been newly renovated with an excellent look and great drive up service. More

As a retired multi-business owner, I evaluate a companies staff when dealing with them, habit. Our salesman, Roger, was knowledgeable, helpful, and very courteous during the transaction. Because of Rogers’ staff when dealing with them, habit. Our salesman, Roger, was knowledgeable, helpful, and very courteous during the transaction. Because of Rogers’s help, we gladly paid slight more for this vehicle than we could have purchased from a competitor whose sales staff didn’t care if we bought from them or not. I highly recommend AutoNation because of the professionalism of Roger and Carlos our finance person. More

Service Rep, Vicki was very rude today, when spouse arrived for appointment I scheduled earlier this week. Told him to drop car off. Lied about calling me earlier to change appt. Serv. Manager, Bur arrived for appointment I scheduled earlier this week. Told him to drop car off. Lied about calling me earlier to change appt. Serv. Manager, Burl was professional and helpful. Vicki needs customer service training. More