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AutoNation Ford Gulf Freeway

Houston, TX

4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

November 17, 2023

Friendly and courteous - made sure we where taken care of. In a timely manner and explained every step. More

by cindy110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Seymour
Nov 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 13, 2023

Helpful and honest salesperson (Pablo) Financing team was very kind Easy to get a deal and very straightforward. More

by mtexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Nov 16, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I didn't know they offered service to where a tech comes to your home, having that service available for me was super convenient the tech didn't take longer than 15 min to get the job done and like I said I More

by Miriam Galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, bianca
Nov 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Miriam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Very knowledgeable and friendly. Just not crazy about the service department. But over all great. More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador
Nov 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Erika, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 03, 2023

excellent service and attention, qualified staff, very good communication . Excelente atención y servicio , atención amable. More

by sescobedo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Nov 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

November 03, 2023

The service was great and Alex F. the service advisor was very helpful. This visit was great compared to the service provided just two years prior. I think that Ford needs to do a b More

by fumble-awesome0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F., Tom
Nov 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

I had a great experience working with Kirk! I was afraid I wouldn’t get approved but they work with first time second chance & third chance banks for a greater chance of approval. I saw the veh More

by hedmankourtlynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
Nov 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 26, 2023

1’st class operation, We will never go to another dealership. We will only go to AutoNation to buy or service More

by Samwhiskey58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, Alfonso
Oct 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 25, 2023

The customer service and help that I received from Ryan Glenn wast top of the line. Easy to deal with and not pushy at all. Found me a truck and got me in and out of the show room in no time. More

by Tkubala1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Glenn
Oct 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 23, 2023

Service has definitely improved from when I first purchased my vehicle. Last 3-5 visits have been great and I have recieved timely updates on my vehicle. More

by h.emily93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso, Alex, Others
Oct 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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