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AutoNation Ford Gulf Freeway

Houston, TX

4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

September 26, 2021

This truck is giving me problems. Im thinking about This truck is giving me problems. Im thinking about returning it. Too much money to have these issues already More

by truechampion8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
Sep 27, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

September 25, 2021

The dealership is excellent, it was clean and lots of space for social distancing. My advisor, Valerie was punctual and informative and kept me advised of where my vehicle was in the process of my visit. More

by duanec3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie was my advisor, she was exceptional
Sep 27, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 25, 2021

Service reps were helpful, friendly, professional. I brought in my car for recalls and maintenance and were taken care of in a timely manner. More

by esterjcsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
Sep 27, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

Best place to get a vehicle speak no arguing they did just what we wanted! More

by estradafamily89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Misha
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 22, 2021

Excellent service. There are always looking for our satisfaction. Very friendly and excellent communication fully recommended More

by Jesusmiguelkuribaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Llovan Acosta
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2021

The service department was awesome the specialist that helped me really knew what she was talking about I really explained everything to me really good customer service More

by Jarett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi Jarett, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2021

Every time I come to the service department for an oil change, I typically never have an appointment because it's a last minute thing for me, but they always smile and take of me. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2021

Ruby was very nice and professional, she explained everything to me made and sure that I understood the process. When called to pick up my vehicle she once again explained what they found and what was More

by graham8620
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby Castillo
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 20, 2021

Overall the experience was a good one. I went in to order a mustang and the process went smoother than other dealerships explained to me. The sales rep, Ram, provided great service and feedback. The sales ma More

by hlopez3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Mishra , Saul Hernandez Perez
Sep 24, 2021 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 20, 2021

The experience was amazing. Gio played a huge role on helping me find my dream truck. More

by Edwin Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovan Acosta
Sep 26, 2021 -

AutoNation Ford Gulf Freeway responded

Hi Edwin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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