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AutoNation Ford Gulf Freeway
Houston, TX
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
October 11, 2021
As always, I truly appreciated the professionalism from my service advisor. She always has a great attitude and willingness to provide great customer service. my service advisor. She always has a great attitude and willingness to provide great customer service. More
by awilliams46
Employees Worked With
Heidi Crump
October 08, 2021
Very pleasant experience, not like the last one. The mechanics still managed to get black grease on my light tan carpet. The brake work is great at a very fair price. mechanics still managed to get black grease on my light tan carpet. The brake work is great at a very fair price. More
by Emilydale
Employees Worked With
Hedie Crump, service advisor, very pleasant person to deal with.
October 06, 2021
Heidi is truly amazing, she always goes above and beyond to make sure the service on our vehicle is done in a timely manner. We always have the best experience with Heidi and won’t see any other service rep to make sure the service on our vehicle is done in a timely manner. We always have the best experience with Heidi and won’t see any other service rep! More
by mgarcia
Employees Worked With
Heidi Crump
October 04, 2021
Desired schedule made to fit my schedule. The work was done as scheduled within a reasonable time. The courtesy drop off and pickup was timely. . done as scheduled within a reasonable time. The courtesy drop off and pickup was timely. . More
by cadatt13
Employees Worked With
Valerie Campo
September 28, 2021
Awesome Sales Team and Management! The only thing that I didn't approve of was the credit check to see what my score was after I told them what it was. They then wanted to send my credit app to several lend didn't approve of was the credit check to see what my score was after I told them what it was. They then wanted to send my credit app to several lenders. This would have then lead to multiple credit inquiries. I sat down with finance and we sent it to one lender and It was approved. I left there with two inquiries instead of one. That was the only hiccup that I had and put a stop to it, other than that everyone was friendly, respectful and even fixed a major issue without hesitation the very next day! Thanks AutoNation! More
by naumanni
Employees Worked With
Gherret
September 27, 2021
Truck was priced right, sales person Cameron was knowledgeable on the features of the truck. No issues with financing the truck. Walked in on Saturday morning and drove off with a new to me truck. knowledgeable on the features of the truck. No issues with financing the truck. Walked in on Saturday morning and drove off with a new to me truck. More
by jlanderos99
Employees Worked With
Cameron Thomas
