AutoNation Ford Gulf Freeway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worst place to get car service.. kept trying to up sale after saying what I wanted. Rude and very unprofessional. Also did not do what said was going to after messing up last time on car after saying what I wanted. Rude and very unprofessional. Also did not do what said was going to after messing up last time on car More
Took jeep there on Monday and Thursday late get a call stating they cannot work on jeep has to go to jeep dealer. They know I'm coming and why.. Took to jeep dealer and they didn't know anything about stating they cannot work on jeep has to go to jeep dealer. They know I'm coming and why.. Took to jeep dealer and they didn't know anything about my jeep coming. Had no idea. So I had to start over. More mad that autonation ford had jeep 4 days before call that they couldn't fix it. Extra time without a car having to borrow one to go to work or get rides to work. Very inconvenient. And still waiting on jeep dealer to tell me what's wrong and needed fixed. Just ridiculous. More
Sent car for 65 mile check up, inspection sticker and 2 warranty recalls. Left car off at 8:00 am— never heard from service advisor — could not get ahold if service department. Went back to dealership at warranty recalls. Left car off at 8:00 am— never heard from service advisor — could not get ahold if service department. Went back to dealership at 5:30pm and car not ready. called service advisor next day to get update— car was ready by noon. Service department was awful— i1st time this has happened in our 15 years of buying and servicing our cars there!!!! Not happy. More
Clean transaction. There were ZERO added on surprises - the price I paid was exactly the advertised price, the transaction was fast, and the finance exactly what was advertised. No bait and switch, no $100 the price I paid was exactly the advertised price, the transaction was fast, and the finance exactly what was advertised. No bait and switch, no $1000 charge for "invisible paint protectant", no ugly $500 pin striping, no $500 cloth fabric stain guard. Transaction mostly all online. Would recommend to anyone. More
I have been coming to this dealership since I purchased my vehicle and I have to say that I enjoy being there. The environment is friendly and the service time was actually pretty well. Plus my representat my vehicle and I have to say that I enjoy being there. The environment is friendly and the service time was actually pretty well. Plus my representative, Heidie Crump was SUPER sweet and extremely helpful. More
they made me an appt. for a saturday am which is what i wanted, the appt. was confirmed only a couple days in advance. so thanks for that. they took care of me quickly, got the truck in for oil change/tire wanted, the appt. was confirmed only a couple days in advance. so thanks for that. they took care of me quickly, got the truck in for oil change/tire rotation. in an hour. fast, friendly service. done. thank you. truck cab could/should have been cleaned up before returning it to me I noticed. I needed to do it anyway.. ie vacuum, armor all dash etc.. More