AutoNation Ford Gulf Freeway

This place is very professional with handling your needs. They have a great staff and wide selection of vehicles. It was my first time going there and it was a great experience! They have a great staff and wide selection of vehicles. It was my first time going there and it was a great experience! More

Showed up to look at the truck after driving 2. 5 hours in Houston traffic in the evening. Salesman goes to look for the truck. Comes back says he has bad news the truck had codes on the computer an 5 hours in Houston traffic in the evening. Salesman goes to look for the truck. Comes back says he has bad news the truck had codes on the computer and they were going to whole sale it. I was not pleased to say the least. If they knew it had a problem should have taken it off the web. Not leave it up to bait you to come look at it and then switch you off to another higher price vehicle like they tried to. Was a waste of time. More

Everyone was very helpful and understanding of my needs during the purchase process, which made for a smooth and easy purchase. during the purchase process, which made for a smooth and easy purchase. More

I was able to get an appointment easily. They were on time and took care of me quickly. They were on time and took care of me quickly. More

Always a pleasure having our Families cars serviced here. The entire staff is wonderful and accommodating The entire staff is wonderful and accommodating More

I was told it had features it did not have. The resolution was to purchase a more expensive truck that was out of my price range. Got the run around for awhile but eventually got the issue reso The resolution was to purchase a more expensive truck that was out of my price range. Got the run around for awhile but eventually got the issue resolved. The finance guy was the rudest I have ever dealt with. I should have walked away from this place and purchased elsewhere. Now after a couple of weeks of owning this truck I find out that the 110 outlets do not work. We noticed that the plug was hanging. We plugged it back in and still no power. It was unplugged for a reason and I have no idea why. I have contacted the dealership to get it in to be fixed but no callback. Called back a week later and finally spoke to someone. She was a bit rude when I asked for a loaner. I have a brand new truck that already has issues and still have to go to work to be able to pay for this truck. I ended up calling another dealership and they are actually coming to my home to fix my truck on my schedule. More

Jose kept me informed on the status of my vehicle. I got a text every day. I got a text every day. More

Every thing was great the service person was very helpful I leave in Galveston Texas I leave in Galveston Texas More

Good exelent profecionalosim Perfect unostly cooperating information communication evaluating patient attendance delivery assistance delivery on time cooperating information communication evaluating patient attendance delivery assistance delivery on time More

When your lifetime battery starts leaking and smoking you definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the ex definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the exchange. We don’t live close to the dealership anymore and had to schedule the hour and a half drive while being down a vehicle. Thanks for helping us resolve this issue and think outside the box to get us back on the road! More