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AutoNation Ford Gulf Freeway
Houston, TX
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
January 20, 2022
Service was terrible. Had my car for over a week to diagnose check engine light. There were no service rentals available. Could not get calls returned from service advisor. Turned out to be a faulty se diagnose check engine light. There were no service rentals available. Could not get calls returned from service advisor. Turned out to be a faulty sensor easily repaired in minutes. Will be looking for a different dealer for service in the future. More
by Carlb
Employees Worked With
Maria
January 20, 2022
This dealership is near my house and I’ve bought 3 new Ford Explorers from them over the years. They are always good to service the vehicle and are always friendly. I would recommend them to friends. Ford Explorers from them over the years. They are always good to service the vehicle and are always friendly. I would recommend them to friends. More
by ssawyer1803
Employees Worked With
Heidi Crump
January 18, 2022
First Service Adviser would not return calls or emails! Had to take off from work twice to visit dealership to get status of vehicle. The last advisor "Mikala" did a terrific job!! I have driven Fords Had to take off from work twice to visit dealership to get status of vehicle. The last advisor "Mikala" did a terrific job!! I have driven Fords for the last 30 years, but think I'm done with how they handled the Cam Phasers!! More
by 2018 F-150
Employees Worked With
XXXX
January 14, 2022
Good service but it takes too long and it is very Good service but it takes too long and it is very expensive, you have to make an appointment long before Good service but it takes too long and it is very expensive, you have to make an appointment long before More
by Faby Hernandez
Employees Worked With
IDK , Sydney Thorp
January 13, 2022
Trust is the word I would use when I talk about the team at AutoNation Ford thanks to Jeremy the director in the service department. I was frustrated with an issues my car kept giving me and he explained w at AutoNation Ford thanks to Jeremy the director in the service department. I was frustrated with an issues my car kept giving me and he explained what it was and why it was happening. He didn’t try and make me spend more money than I needed to and went above and beyond for me. More
by scavazos29
Employees Worked With
Jeremy
