Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 868 reviews

March 24, 2022

Great Sales in John Wilson and Heidi in service. Will continue to purchase in the future from AutoNation due to their great personnel More

by r.falgout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
March 24, 2022

Mikayla Madrid, was super helpful. Was so easy setting up an appointment online. And complete service was an easy experience. More

by Susy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Report | Print
March 22, 2022

Cameron from sales amd Hugo from finance were super nice. They did not push me as other dealerships. It was a great experience including test drive, buying, trade in and finance. I also got a great deal espe More

by tarundeepsingh1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron, Hugo
Report | Print
Mar 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2022

My sale person was good didn't like a few finance team need customer svc training like sales team. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovan Acosta
Report | Print
Mar 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Jay, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 18, 2022

The computer system for ordering service is so complicated it takes way too long. After that everything went well. More

by TomT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
Report | Print
Mar 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Please contact us at (713) 489-2089 so we can work with you to make this right.

March 16, 2022

My family has been buying cars from AutoNation Gulf Freeway for years. The best customer service! Ask for Ram, best salesperson at AutoNation Ford Gulf Freeway More

by chrismoreno416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Mishra
Report | Print
Mar 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2022

The service department was awesome, even though the scope of work was mechanical and not an oil change the Service Manager and his team worked to get it done in a couple of hours. Even though I leave f More

by mortarman1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Mar 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 15, 2022

I received excellent friendly service Very pleased, completed service in 1.5 hour. Great improvement More

by parag.a.desai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Mar 15, 2022 -

parag.a.desai responded

Thanks for the great service

March 15, 2022

Worst service I have had from a Ford dealership. Started from the service writer to the work done on my F150. Would not recommend this dealership. More

by chrisgonzales_07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heidi
Report | Print
Mar 19, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

March 12, 2022

Thank you for being on top of your game in providing top notch customer service with a great attitude. We appreciate your service. More

by Deckard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ford Bronco Sport Front Brakes Recall Inspection
Report | Print
Mar 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Deckard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

1
...
56
57
58
...
87