Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 868 reviews

March 31, 2022

excellent customer service very fast and efficient your work we are very happy with the service we appreciate it thank you for everything More

by dianagaonas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Gaona
Report | Print
Apr 05, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2022

Me trataron excelente son amables con las personas a veces se tardan en llamarte para que vayas por tu carro More

by Castrokelvin921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Apr 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

March 30, 2022

Kirk was good, very welcoming, responsive, helpful, great purchase experience, thanks a lot, will come back! More

by Iriszhi83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Apr 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 28, 2022

Auto Nation has always been very courteous and prompt, that something I haven’t experienced at other dealerships More

by Guidry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hispanic lady right front desk
Report | Print
Apr 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 03, 2022 -

Guidry responded

guidryph@icloud.com is my address

March 28, 2022

Excellent experience and arrangements, the cashier was great to apply the coupon even she had documents printed already More

by Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 31, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

March 28, 2022

Mikayla was amazing! Super prompt, efficient, and transparent! Highly recommended! They went above and beyond my expectations! More

by Eliel Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla, Iggy
Report | Print
Apr 02, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2022

Great service which didn’t take most of my day. They knew what needed to be done More

by lindas82250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Report | Print
Mar 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 26, 2022

The quickest transaction I've had buying a car. And i left feeling good about the deal. More

by tlaroche23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
March 25, 2022

The prompt and efficient turnover of nt new Ford Ranger was a great experience Kirk, my sales person, was very professional and helpful. Give the man a raise. More

by tonyv1830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millard Salisman
Report | Print
Mar 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 25, 2022

Brought in for a recall on the door latch/actuator issue and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present ev More

by trb102106
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not remember
Report | Print
Mar 29, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

1
...
55
56
57
...
87