AutoNation Ford Gulf Freeway

Awesome people. Great and inviting environment. Truck ran out of gas at carwash when I came to test drive. Had to wait 45 more mins. Came to sign next day and while Great and inviting environment. Truck ran out of gas at carwash when I came to test drive. Had to wait 45 more mins. Came to sign next day and while told it would be 5 mins, we waited for over an hour before someone who could help us was found. Signed on a $37k truck and first thing I had to do was fill the tank $100 of gas. Love my truck. Excellent deal. Easy process. More

The worst service department I have ever experienced! Waited 5 mins just for someone to acknowledge me, everyone sits behind their computer screens and don’t care there is a line of customers. After wai Waited 5 mins just for someone to acknowledge me, everyone sits behind their computer screens and don’t care there is a line of customers. After waiting 4 hours for an oil change, no one even bothered to call me and let me my car was ready. When I get my car it has no air in the tires and the inside of my car wreaks with gas. And this was just my last experience, the last oil change was horrible as well. More

AaronJohnson was my customer service rep. He stayed on top of things and dealt w the mess my car insurance company caused. He got it done! He stayed on top of things and dealt w the mess my car insurance company caused. He got it done! More

Super fast and great work! Verified my appointment multiple times, but never really spoke to me about how long they would have my vehicle so I was surprised when I dropped it o Verified my appointment multiple times, but never really spoke to me about how long they would have my vehicle so I was surprised when I dropped it off and got told it would take 4 days for warranty work. Thankfully it only took 1 1/2. Still super nice staff and great communication. More

Trent, the rep who helped me, was fantastic. He called regularly and kept things moving. He called regularly and kept things moving. More

Auto Nation Ford has been excellent in taking care of my request. This is the second vehicle I have purchased from them. The service has been great. The sales person did an excellent job and I know I can co request. This is the second vehicle I have purchased from them. The service has been great. The sales person did an excellent job and I know I can count on Hidie in service to take care of my request. More

Good customer service. Had a minor inconvenience with not getting a call to pick up, but they were very apologetic and respectful. That’s all you can ask for when these thi Had a minor inconvenience with not getting a call to pick up, but they were very apologetic and respectful. That’s all you can ask for when these things happen. More

Service It's okay but not they use to be. Need to call customer when the vehicle It's ready. Need to call customer when the vehicle It's ready. More

Very helpful staff and no pressure to pick a good quality vehicle at my convenience. vehicle at my convenience. More

Ordered vehicle through ford and upon arrival Cam had it all ready to go and allowed me to complete almost all the paperwork ahead to save time at the dealership. all ready to go and allowed me to complete almost all the paperwork ahead to save time at the dealership. More