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AutoNation Ford Gulf Freeway

Houston, TX

4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

September 15, 2022

All personal in the service center were very helpful. Only complaint would be amount of time it took for the repairs to happen after the parts were received (2 weeks for warranty work during which I had More

by kenny.lecompte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2022

As always your service is always hassle FREE . Friendly and very helpful service. Thanks Y More

by Benita Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 14, 2022

Awesome team of sales men ready to go above and beyond to make your deal More

by tim.artani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Mishra
Sep 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 13, 2022

I've had a great experience with the customer service and maintenance of my vehicles. Thank you for all that you do. More

by richard.alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex from service department
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2022

Excellent service with a quick turnaround. Alex Fuentes kept me up to date on progress so pick up could be as soon as possible and also coordinated a pick up shuttle so I didn’t have to find a More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Mikayla had me in and out of service within 24 hours of a safety recall. Super responsive on text messages and very nice. More

by dan4929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 12, 2022

Fast, great service as always in a timely manner. Aaron was professional and courteous. Customer for eleven years. More

by jdhuddle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2022

Thanx to Jose and the Service Team - got my wife's car in - repaired - and back to her without delay's and BS excuses...This is the way a Good Service Department is supposed to work. You have 2 new custome More

by Chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2022

Im very impressed with the crew from Auto Nation Service Department. The appointment was fast and notify immediately my vehicle was ready for pickup. The staff was friendly and managers very professional. More

by Irmalopeztx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Managers/ Employees
Sep 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2022

The service department is awesome Jose knows just what to do. My car was ready fast ! More

by Tajakka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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