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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

September 28, 2022

Great communication. Work done in a timely manner. Really wish there was at least a shuttle service. More

by aperezjr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

Great customer service, courtesy and polite. They were able to get my vehicle completed the same day. More

by BParker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose or Juan
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Oct 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2022

Friendly staff. Manuel was easy to work with. He was not pushy and answered all of our questions. More

by Tracy W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel
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Oct 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Tracy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 26, 2022

Friendly people that will help and meet your needs when purchasing a vehicle. No fuzz just great deals. More

by ricxander85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam
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Oct 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2022

Outstanding staff who care about customer service, AutoNation Ford Gulf Freeway goes above and beyond for you. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Oct 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2022

Dealership is friendly. Mikaela Madrid took care of things. She would come and give updates. More

by Silver bullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikaela Madrid
Report | Print
Oct 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Silver, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2022

Adrian was extremely helpful and kind! He maintained me updated on a day to day basis and made sure I got my car back as fast as possible! Thank you AutoNation Ford Gulf Freeway! More

by Yesenia Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Sep 27, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Yesenia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Mikayla Madrid was a very nice service advisor. I was able to get my F-150 in good time. More

by Sabinovh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Report | Print
Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2022

Very good service , but a little bit expensive for a oil change, compared with others Ford Dealers ship's... More

by ruizsenior
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 21, 2022

Autonation Ford service did repairs on my Escape and gave me price estimate before starting. They also replaced a lifetime warranty battery for no charge and performed a recall repair. Car runs well and all More

by Kamisous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Sep 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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