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AutoNation Ford Gulf Freeway
Houston, TX
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 868 reviews
October 23, 2022
They didn’t touch the truck for almost 2 weeks. Never answered the phone. Poor communication. Never again will I go to this dealership. Never answered the phone. Poor communication. Never again will I go to this dealership. More
by Isaac garza
Employees Worked With
Service department
October 21, 2022
Chad H. was extremely helpful in getting my auto serviced on a recall program. Got it ready in a short amount of time. was extremely helpful in getting my auto serviced on a recall program. Got it ready in a short amount of time. More
by castilian1
Employees Worked With
Was welcome as soon as I arrived and my service person quickly appeared to process car
October 21, 2022
Great customer service! Great experience overall. Very helpful, knowledgeable, and kind! Definitely would recommend to anyone looking for a great dealership! Great experience overall. Very helpful, knowledgeable, and kind! Definitely would recommend to anyone looking for a great dealership! More
by Bluenick4
Employees Worked With
Lisa Parasrami
October 20, 2022
We had a terrible experience this go around here. The vehicle was over a week late with no communication. I left many voicemails for Jose who never, not even up to today has returned my call. I had t The vehicle was over a week late with no communication. I left many voicemails for Jose who never, not even up to today has returned my call. I had to try every line available in the dealership until, finally, one person was willing to help. It was as if no one knew what to do there or maybe they didnt care. Matt was able to give me the update, which didn't come of them fixing anything wrong with the truck. At this point I just wanted it back so I picked it up the next day. Upon arrival, no one knew anything about my vehicle. No paperwork, no communication, nothing. There were two other separate clients there with many issues they were voicing so it seems to be a pattern happening. The icing on the cake was that they drained my battery! Im not sure what has changed but I wont be back anytime soon. More
by psinterops
Employees Worked With
Chad, Jose, Matt.
