AutoNation Ford Gulf Freeway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Took car in for routine oil change and tire rotation. Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expectin Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expecting. I was expecting about 1 hour for the oil change and tire rotation so I had planned to wait on the work. It took about 3 hours for the work. I am assuming the engine performance servicing took the extra time. If I had known it was going to take that long, I would have arranged to leave the car there and picked it up later in the day. More
The salesman was very caring and knowledgeable. Everyone listened to my needs and came up with a better extended warranty than I have on my other mustang. The salesman even helped me set up the a Everyone listened to my needs and came up with a better extended warranty than I have on my other mustang. The salesman even helped me set up the app for Ford pass. More
I recently purchased a 2018 F150 and right away the blue tooth/radio was not working correctly. I called and made an appointment to have it looked at and they said the APIM was faulty. Less than 1 month aft tooth/radio was not working correctly. I called and made an appointment to have it looked at and they said the APIM was faulty. Less than 1 month after buying with temp tags still on, they told me my maintenance package that I bought extra didn't pay for it! It's not like I test drove the radio so I didn't know it was defective! Needless to say, once you buy an automobile from AutoNation, they don't care about you! Sad to say you lost my loyalty for a $400 part and 2 hours labor! Not to mention the lack of responses to my emails/texts! More
The service department is outstanding. The service advisor, Mikayla Madrid, handled my service needs with complete professionalism, courtesy and made my visit easy and comfortable. I was a The service advisor, Mikayla Madrid, handled my service needs with complete professionalism, courtesy and made my visit easy and comfortable. I was at ease with the way Mikayla took care of my situation. I give the entire service department 10 stars for the quick turnaround and short wait time it took to perform the requested service of my vehicle. More
Recently when I took my car in for a recall Chad went above what was needed to make my visit truly enjoyable. He handled a minor problem (that might have been serious) with more than fairness. I will b above what was needed to make my visit truly enjoyable. He handled a minor problem (that might have been serious) with more than fairness. I will be giving your service team recomendations. Thanks More
Adrian is very professional and courteous. I was always receiving updates on my work vehicle. Great staff and Great service. Thank You from the Texas Railroad Commission I was always receiving updates on my work vehicle. Great staff and Great service. Thank You from the Texas Railroad Commission More
Have delt with this dealership for many years and cars. They have always been courteous and professional. Would recommend to anyone. They have always been courteous and professional. Would recommend to anyone. More