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AutoNation Ford Gulf Freeway

Houston, TX

4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

November 07, 2022

Paul was excellent salesman. He was very patient with me. It took me 3 days to make my decision on what truck to buy More

by Rfyounger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Nov 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nov 15, 2022 -

Rfyounger responded

I would refer my friends and family to buy their car from Paul Jones!!!

November 05, 2022

Took car in for routine oil change and tire rotation. Service adviser said I should do additional engine performance servicing, which I did. Everything went good, but it took longer than I was expectin More

by PRENTICEDW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mykalla
Nov 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 04, 2022

The salesman was very caring and knowledgeable. Everyone listened to my needs and came up with a better extended warranty than I have on my other mustang. The salesman even helped me set up the a More

by jo.jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Nov 11, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

I recently purchased a 2018 F150 and right away the blue tooth/radio was not working correctly. I called and made an appointment to have it looked at and they said the APIM was faulty. Less than 1 month aft More

by Jeff B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ram Mishra
Nov 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Jeff, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. If you'd like, please contact our General Manager at (713) 489-2089. We'd appreciate the chance to make your experience a positive one.

November 02, 2022

The service department is outstanding. The service advisor, Mikayla Madrid, handled my service needs with complete professionalism, courtesy and made my visit easy and comfortable. I was a More

by a1samoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla
Nov 10, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2022

Great sales staff! My salesman was knowledgeable and helpful. I would go back again to this location. More

by mikeguerrero087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Redic
Nov 10, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Good and fast Alex was good had a factory recall sent a picture to explane More

by themaster12388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 08, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 30, 2022

Recently when I took my car in for a recall Chad went above what was needed to make my visit truly enjoyable. He handled a minor problem (that might have been serious) with more than fairness. I will b More

by Sharonhawkins1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 07, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

October 29, 2022

Adrian is very professional and courteous. I was always receiving updates on my work vehicle. Great staff and Great service. Thank You from the Texas Railroad Commission More

by Cruzito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 29, 2022 -

Cruzito responded

Adrian is very professional and courteous. I was always receiving updates on my work vehicle. Great staff and Great service. Thank You from the Texas Railroad Commission

Nov 06, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Cruzito, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 06, 2022 -

Cruzito responded

Email address- cruz10118@yahoo.com

October 28, 2022

Have delt with this dealership for many years and cars. They have always been courteous and professional. Would recommend to anyone. More

by thompsoncw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla and others who were very courteous. , Lisa Parasrami
Nov 05, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future. Have a great day!

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