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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

November 14, 2022

The gentleman men that helped me with my truck were very helpful in everything I asked help with. More

by Abel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Martinez and Richard
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Nov 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Abel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

Nov 18, 2022 -

Abel responded

Jordan was very helpful with any and every question that I had

November 12, 2022

Service was great. Was swiftly contacted about the vehicle I was inquiring about online and didn't have any oressure put on me. More

by sifuentes.ricardo1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Firas Shueb
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Nov 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Gulf Freeway. Drive safe, and we'll see you on the road.

November 12, 2022

Alex Fuentes in the service department is great at taking care of his customers and providing top level service. More

by breton.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Nov 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Breton, your satisfaction is our top priority. Thank you for your kind review; we are happy to pass along your comments to Alex here at AutoNation Ford Gulf Freeway! Drive safe, and we'll see you on the road.

November 11, 2022

The device was given as timider and Alfonso went the extra mile with the pricing and the car wash given to the vehicle More

by E713shorty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso
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Nov 21, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

Alex was a great service advisor and kept me informed on my repairs even on his day off! Awesomeness More

by Cindymbrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 10, 2022

Friendly, clean facilities and professional manners. Wait times can be long for standard service oil changes. More

by crewcutslawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
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Nov 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 10, 2022

The dealer has been very helpful ever since I have walked in. They were knowledgeable of their automobiles. Good experience with the dealership as a whole. More

by Mickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amehd finance. Salesman and sales manager.
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Nov 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Mickey, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 10, 2022

AutoNation Ford - Gulf Fwy showed me that my individual needs were not important to them. They simply wanted my money, and did not communicate with me at all beyond the bare minimum. For the price tag o More

by garyastonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many to list - billing & people sitting at desk.
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Nov 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (713) 489-2089 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 08, 2022

It was great service and fast Thank you Alex Thank you Tom Thank you Auto nation And take more care of the coffee machine More

by Mohammedaltaher_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Tom
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Nov 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Alex customer service was awesome! ! Always kept in touch via text. Thank you so much Alex. More

by tgonzalez.dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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