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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

November 23, 2022

The Service Department performed CSP work that solved an engine noise problem that required a second step to be completed. More

by weparkman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Peachey
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Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

November 23, 2022

I came in to service to get an oil change and to get a new battery and Jose was so kind to help me get everything done to my vehicle. Great customer service. One happy customer! More

by Ulissa Vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
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Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Ulissa, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Good experience with the person I was assigned to and he allowed me to show up a bit early More

by Yungxplorer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
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Nov 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 21, 2022

My overall experience was good on this visit. Setting up the appointment And dropping off the car was easy. They finished the work much faster than expected too! More

by Shoprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

My service advisor, Adrian Ornelas, was amazing. I was able to get an appointment right away and service team was able to identify and repair the cause of the issue much sooner than I expected. I to More

by gkerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

Friendly atmosphere and great service. My vehicle was repaired and ready for me to pick up on the same day. More

by leonmoody65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

Service was very helpful and timely. I would definitely come back again for service at this location. More

by AnibalC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE CAMPUZANO
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Service representative Alex always takes care of my needs and the dealership’s service is great More

by Wbtreybig
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 22, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Nov 22, 2022 -

Wbtreybig responded

Alex is a great service technician. He is extremely professional, polite and greets you with a smile. Glad I found Alex and AutoNation

November 16, 2022

I was taken care of promptly and was given ample information about the service I will be provided for care of my vehicle. More

by Teri Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campezano
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Nov 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Teri, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 15, 2022

Jose Campuzano in the service department was nice to work with. He kept me informed on the status of my vehicle while in for repairs. The turn around time for the repair was very quick. More

by mmiller1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Report | Print
Nov 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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