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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

January 20, 2023

the service was quick and easy. everything was explained to me and i was given a lot of information about the type of services i needed and the ones they offered More

by norozco12
Recommend Dealer
Yes
Employees Worked With
mikayla
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

January 20, 2023

very organized and completed the service in the time that was stated. Would take for repairs and service in future. More

by davidaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alverez
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you again for the great review!

January 19, 2023

This was my first time actually being in a auto service dealership and all I can say is I was very pleasantly surprised. Great service and great staff More

by Jgonzalez3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarez, Alfonso
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

I reported a safety issue with my rear suspension 4 days after the purchase and I found the cause of the problem 4 weeks later and they didn’t wanted to fix it. More

by Paul A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Paul, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2089 to discuss what we can do to help.

January 16, 2023

Great service and good feedback. Was satisfied with servicemen and we'll documented, with follow up calls More

by jsalazar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/C
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Jan 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Jan 24, 2023 -

jsalazar22 responded

jsalazar22@hotmail.com

January 16, 2023

They have great customer service in the service department. Omar was of great help when I took my vehicle for oil change. More

by valrodriguez
Recommend Dealer
Yes
Employees Worked With
Omar
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Jan 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 16, 2023

I heve nice atencionfrom Alex he always explained everything so sample nice person I'm happy whit the service More

by Alegandro fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Excellent Customer Service, support and attention to every detail. They answered every question I had and gave me answers to questions I didn’t even think about. I would highly recommend this dealership More

by Priscilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovan Acosta and Hugo Barcenas
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Jan 17, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 12, 2023

Everyone was very polite and courteous. They were very helpful! I am very pleased with my experience there! More

by Deborahcapelo72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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Jan 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 11, 2023

Jose was a great service advisor, he kept in touch with me and walked me through the process. More

by Jb6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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