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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

March 06, 2023

The service department is very customer oriented and does outstanding work. Jose was very friendly and professional. More

by a1samoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2023

The service was very friendly, professional, and knowledgeable. Ram the salesman went out his way to get what I wanted. For future purchases I'll be back. Thanks. More

by Elpelongarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ram
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Mar 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2023

My sales person did a great job working on my purchase. We were able to handle about 85% of the business via text messages. Right now I have 2 issues pending resolution with the navigation system and a More

by Trufinesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo, Saul and Jose Cortes Tovar
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Mar 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Mar 07, 2023 -

Trufinesse responded

I've been waiting on the status of the items I need addressed. The navigation system and the upholstery on the driver side door. Is there an update?

March 03, 2023

Service advisor got my truck serviced and washed within a reasonable time. Very professional and kept in touch on the status of work progress More

by h_pastran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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Mar 07, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2023

Great customer service. Kirk explained everything on the car and worked to get the deal I wanted. More

by Lkkk1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
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Mar 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 01, 2023

A really good experience as soon I arrived they were very polite and provided me a great service. More

by Nancy Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Álvarez
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Mar 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Nancy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 26, 2023

The entire process was very pleasant. Ram, my salesman was friendly and very helpful. The finance team answered all my questions and I did not feel any high pressure at all from them. More

by RickPitman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ram
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Mar 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

Everything went great, we were there all day but it was well worth it to come out with a fresh new vehicle. More

by Brianrogel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ram
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Feb 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2023

Very attentive and courteous personnel. Jose did a great job helping me out with a flat on my Mac-e. More

by glorinsus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

Good service great prices good hours knowledgeable people communicate with me before any other services were done More

by Eloydeluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 26, 2023 -

AutoNation Ford Gulf Freeway responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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