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AutoNation Ford Gulf Freeway

Houston, TX

4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

September 07, 2023

My buying process was super easy, and they didn’t try to pressure me into anything. They were honest with pricing from the start which is a rarity in the industry especially recently. I got the truck I want More

by jc173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Romero
Sep 10, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 06, 2023

Me atendieron sin tener una cita previa. Y el servicio fue muy bueno. Me estuvieron llamando para notificarme que fue lo que paso con mi carro lo que salió que tenia mal .Y que ya habían ord More

by aov
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Sep 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

September 04, 2023

Muy satisfecho con todo el personal de ventas por su amabilidad y su relajada manera de vender y llevar los trámites para comprar mi vehículo.gracias a todos.definitivamente los recomiendo. More

by Carlos.11.lopez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Joey García
Sep 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Agradecemos su recomendación de AutoNation Ford Gulf Freeway y esperamos poder servirle nuevamente en el futuro.

September 03, 2023

Happy with the vehicle, sales person but would have liked a quicker process and less back and forth with details. More

by kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph
Sep 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

September 01, 2023

Ralph and Saul were very professional with excellent knowledge of their vehicles. During negotiations, they cut to the chase without all the typical dealership xx. Finance was quick and easy. I will More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph, Saul
August 31, 2023

When we got to the dealer it was very clean and I was quickly helped . What i loved the most is that the dealer have bilingual speakers. More

by Juan huerta bahena
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rigoberto guzman
Sep 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Juan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

I was updated on my car status everyday which was very professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on di More

by Rosa perez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, Rosa! Drive safe, and we'll see you on the road.

August 29, 2023

I personally want to thank Mark Neal, my Service Advisor. He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done More

by lynn.mclaren
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Neal
Sep 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

August 29, 2023

My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h More

by Nancy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mikayla, Mr. Lopez, and Angelina
Sep 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 27, 2023

Devon Lee went above and beyond to find me the car that I wanted. I would highly recommend this dealership and Devon. And Hugo made the purchase easy. More

by bafleming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Lee, Hugo Barcenas
Aug 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

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