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AutoNation Ford Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
868 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 868 reviews

October 02, 2023

Ordered the vehicle from Ford but supply problems kept delaying build. This dealership adjusted order and got me the truck. Happy with the sales person. More

by jhunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose cuevas
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Oct 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

Alex was very helpful and on top of his job. Always calling and updating me with issues More

by Lrendon60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2023

Good but to expensive. Quick service in and out overall it's okay to visit More

by deshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Oct 02, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Deshon, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

September 27, 2023

Alex Fuentes muy agradable en su servicio y me ayudó en todo lo k necesite More

by velis1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sifuentes
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Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

September 27, 2023

The work done was done in a timely and professional manner. Communication was done before all work verbally and with pictures sent to us. Friendly and professional. More

by joerice495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
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Sep 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Very satisfied needed recall service performed on my 2013 Ford cmax mobile service representative Charles Conner came to my house and within 30-45 minutes he was done with it so convenient thanks More

by fcastillo010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Connor
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Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Evrething was good Works Great and they did a good job on my truck I really liked More

by rudyb7282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Sep 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2023

They were very responsive, and were able to get my repair done in only a couple of hours. More

by Bluedevil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Angelina Dong was vey professional courteous , knowledgeable, and kind . I would definitely refer customers to her. More

by elojialiguez1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
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Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2023

Battery went out while transporting my 86 year old mother to one of her appointments. The temperature was over 100 degrees and created a serious health issue for her. Arrived at the dealership and the Servi More

by jrjohnson0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Sep 14, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

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