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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
838 Reviews

838 Reviews of AutoNation Ford Frisco - Service Center

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October 02, 2023

First, I wish all dealerships luck hiring more technicians so car dealership services could get back to pre-Covid times. 3 hour waits for an oil change is terrible. No loan cars for these services More

by buzzsaw1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Gage Reece was my service advisor. He was very helpful and stayed in contact with me with updating the status of the repair. I haven't had need for a car repair lately, but it took a l More

by joe.beeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
Oct 02, 2023 -

joe.beeman responded

This is a copy of my review.

Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi Joe, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

We worked with Sean to make us a new key and had a great experience with him. More

by joannamorris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

It was such an easy and stress free experience! ! Everyone was so nice! They even delivered my car back to me! More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 02, 2023 -

AutoNation Ford Frisco responded

Hi Lauren, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 29, 2023

Naomi Romano She was very professional and knowledge -She was quick to help and make the best decision to make it work for me More

by ed8808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Romano
Oct 01, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 29, 2023

team bent over backward to try to replace. stripped lug nut remover.to avoid towing. More

by Cookj5675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 02, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2023

AutoNation provides Excellent care and service. They are very helpful and professional in helping their customers. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 24, 2023 -

AutoNation Ford Frisco responded

Hi Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2023

It started out rough, but thanks to my Service advisor gage, my problem was fixed fast and efficiently. They told me it would take 1-2 weeks to even look at my truck, but gage got me in and out of the de More

by Jylooper2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Sep 22, 2023 -

AutoNation Ford Frisco responded

Hi, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2023

Quick, responsive service. Naomi was fantastic, but the valet service differentiated you. Excellent work! Wish you had a body shop, too. More

by Hongeog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean virsack, Naomi, Fabian
Sep 19, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 15, 2023

This place in Frisco Texas was in sure the best place in have ever been in the years More

by Rick Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2023 -

AutoNation Ford Frisco responded

Hi Rick, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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