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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
849 Reviews

849 Reviews of AutoNation Ford Frisco - Service Center

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July 28, 2021

AutoNation is a great place to purchase and service your auto. They consistently provide courteous and professional service. Hawk is the Best in providing service. Thank you, More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk Marshall Dan provided Excellent service. Thank you.
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Aug 13, 2021 -

AutoNation Ford Frisco responded

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2021

This dealership service department offers NO discounts for maintenance or oil changes. Richardson Ford Dealership provides on their website coupons. Service labor too high! O More

by patmccor2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall service tech., Cheyne Peck
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Aug 16, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

July 27, 2021

Had very positive experience with service department on my recent visit. All work was done to my satisfaction. Service advisor great to deal with. Very professional More

by Larry.parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk Dan
Report | Print
July 26, 2021

I appreciate not being sold unnecessary repairs .. austin and hawk have been good and honest service writers. I have bought 1 vehicle with y’all and bring 2 in for service More

by davidjgolladay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk
Report | Print
July 25, 2021

Great experience. Love coming here and never feel like I’m getting one pulled over on me. Clint was great on my last visit. Will be back! More

by jake_moreland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Report | Print
Jul 26, 2021 -

AutoNation Ford Frisco responded

Hi Jake, thank you for your kind review; we are happy to pass along your comments to Clint here at AutoNation Ford Frisco! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2021

Good sales team and good service team. Always a pleasure to come in there. Looking forward to my next experience. Great job Nicole. You rock More

by Gregg12336
Recommend Dealer
Yes
Employees Worked With
Nicole in service
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Jul 26, 2021 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 24, 2021

Very good service. The front person was kind and helpful . I think his name was Fabian. I’ll go here from now on to change oil/fix my car. Thank you again! More

by Calgiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Castillo Montoya
Report | Print
Jul 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!

July 23, 2021

scheduling was easy but the appt. itself was longer than necessary. 2 hrs for an oil change & tire rotation and i was #3 @ 7 am More

by dburley70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
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Jul 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

easy online scheduling, quick turn around and professional staff made this appointment as enjoyable as routine maintenance can be :) The experience was great and we will be back next time we nee More

by durstdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Report | Print
Jul 22, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2021

I always have a great experience when going to AutoNation Ford Frisco. Working with Hawk in the service department makes everything go smoothly. Thank you More

by calexander4242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk
Report | Print
Jul 22, 2021 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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