AutoNation Ford Frisco - Service Center

The customer service experience at this dealership is underwhelming. You can stand at the service desk waiting and be ignored by multiple employees busy looking at their cell phones, not talking to anyon underwhelming. You can stand at the service desk waiting and be ignored by multiple employees busy looking at their cell phones, not talking to anyone. Happened to me multiple times. More

In fpr an oil change. Was quick, friendly, and even got me a lyft ride to breakfast and back. Great overall service. I'll be back. Was quick, friendly, and even got me a lyft ride to breakfast and back. Great overall service. I'll be back. More

Had my truck served Oct 11 10/ 23 I had no battery to start truck. I called AAA CA and had a Lock out service and paid for two batteries. Not to happy your service dept. Did Not Recommend I needed to start truck. I called AAA CA and had a Lock out service and paid for two batteries. Not to happy your service dept. Did Not Recommend I needed New batteries... Respectfully yours, Tom Smith More

I made an appointment. Checked in very quick and 3 hours later they called me to deliver my truck. It was a great experience. Checked in very quick and 3 hours later they called me to deliver my truck. It was a great experience. More

Very accommodating and helpful team! Very pleased with the overall experience and will definitely continue to have my truck serviced here! Very pleased with the overall experience and will definitely continue to have my truck serviced here! More

It was my first time here, and it was convenient, easy, quick and they were very friendly! quick and they were very friendly! More

Daniel took care of all my service needs he helped me choose the correct maintenance requirements for my car choose the correct maintenance requirements for my car More

Fabian has a gretat attitude and had my service completed and Truck back to me within 1-1/2 hours. Excellent job from service team. and Truck back to me within 1-1/2 hours. Excellent job from service team. More

I showed up for an oil change without an appointment. They were very nice and friendly and took my car in for service. They paid for an Uber for me to get to my work. I was told I would get updates by They were very nice and friendly and took my car in for service. They paid for an Uber for me to get to my work. I was told I would get updates by text but never did. When they delivered my car to my work place I was sent an email which went into my junk folder and I never saw it. The security guard messaged me that the person dropping off my car was in the lobby waiting for me. I wished they had texted me instead of emailed me. My car was delivered washed and they even vacuumed it. What a nice service. Definitely recommend and trust them to take care of my car needs. More

Excellent Communication and follow through. Gage is an excellent associate. The service department works hard to earn your business. Gage is an excellent associate. The service department works hard to earn your business. More