AutoNation Ford Frisco - Service Center

Great people good work I am very happy with the outcome I will be back for all my service requirements. If I buy I new Ford I will buy it here. will be back for all my service requirements. If I buy I new Ford I will buy it here. More

Everyone at AutoNation Ford, Frisco is super nice and polite. Staff was very efficient and caring to the customers. My car was serviced in no time and ready to go. polite. Staff was very efficient and caring to the customers. My car was serviced in no time and ready to go. More

Very very excellent Service! At moment i arrived to the end of my journey! very Friendly and courtesy, offered ride back my home. Explained all the steps of getting my car repaired. I had pleasant experie end of my journey! very Friendly and courtesy, offered ride back my home. Explained all the steps of getting my car repaired. I had pleasant experience. More

Nicole is an awesome Customer Service Advisor. Great attitude and very professional. Updated me via text regarding cost and the completion of the appointment. The invoice was the same as predicted at t attitude and very professional. Updated me via text regarding cost and the completion of the appointment. The invoice was the same as predicted at the time of dropoff. More

My Service Advisor Fabian was terrific. He answered all my questions and provided answers to help me better understand all my service options. Good job! my questions and provided answers to help me better understand all my service options. Good job! More

Great customer service, very professional and friendly staff and fabulous service with high quality. I fully recommend this service centers to all my friends and family. staff and fabulous service with high quality. I fully recommend this service centers to all my friends and family. More

The service I received during my recent visit was great. I had a tedious tire issue which the guys quickly took care of. However, I think that you might want to take a look at the entry point where many I had a tedious tire issue which the guys quickly took care of. However, I think that you might want to take a look at the entry point where many of the customer service guys and gals were positioned on the day. When I arrived there were several customers waiting in what I would call, a disorganised fashion; to be attended to. Surely, having a team member available to greet customers, answer questions and assist them in getting in front of one of the available customer service guys a quickly as possible might be a step forward here, based on what I witnessed. Just my two cents …. More

Recall - got me in and got me out. Scheduling process was easy. Had my truck ready by the time they said it would be ready. was easy. Had my truck ready by the time they said it would be ready. More

Service department is lacking in communication really bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole week and the only communication I got was when I called. More

The service personnel was all very helpful in answering all of my questions especially since I was a new customer. They were quick and thorough with my service. all of my questions especially since I was a new customer. They were quick and thorough with my service. More