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AutoNation Ford Frisco - Service Center
Frisco, TX
841 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
841 Reviews of AutoNation Ford Frisco - Service Center
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July 29, 2021
Service department is lacking in communication really bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole week and the only communication I got was when I called. More
by Jjadcadpbd
Employees Worked With
Jonathan Zack
July 28, 2021
The service personnel was all very helpful in answering all of my questions especially since I was a new customer. They were quick and thorough with my service. all of my questions especially since I was a new customer. They were quick and thorough with my service. More
by JC
Employees Worked With
Hawk
July 28, 2021
AutoNation is a great place to purchase and service your auto. They consistently provide courteous and professional service. Hawk is the Best in providing service. Thank you, auto. They consistently provide courteous and professional service. Hawk is the Best in providing service. Thank you, More
by Larry
Employees Worked With
Hawk Marshall Dan provided Excellent service. Thank you.
July 27, 2021
This dealership service department offers NO discounts for maintenance or oil changes. Richardson Ford Dealership provides on their website coupons. Service labor too high! O for maintenance or oil changes. Richardson Ford Dealership provides on their website coupons. Service labor too high! O More
by patmccor2000
Employees Worked With
Do not recall service tech., Cheyne Peck
July 27, 2021
Had very positive experience with service department on my recent visit. All work was done to my satisfaction. Service advisor great to deal with. Very professional my recent visit. All work was done to my satisfaction. Service advisor great to deal with. Very professional More
by Larry.parsons
Employees Worked With
Hawk Dan
July 26, 2021
I appreciate not being sold unnecessary repairs .. austin and hawk have been good and honest service writers. I have bought 1 vehicle with y’all and bring 2 in for service and hawk have been good and honest service writers. I have bought 1 vehicle with y’all and bring 2 in for service More
by davidjgolladay
Employees Worked With
Hawk
July 24, 2021
Very good service. The front person was kind and helpful . I think his name was Fabian. I’ll go here from now on to change oil/fix my car. Thank you again! . I think his name was Fabian. I’ll go here from now on to change oil/fix my car. Thank you again! More
by Calgiu
Employees Worked With
Fabian Castillo Montoya
July 23, 2021
scheduling was easy but the appt. itself was longer than necessary. 2 hrs for an oil change & tire rotation and i was #3 @ 7 am necessary. 2 hrs for an oil change & tire rotation and i was #3 @ 7 am More
by dburley70
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
