AutoNation Ford Frisco - Service Center
Frisco, TX
841 Reviews of AutoNation Ford Frisco - Service Center
Had an 11 AM appt for an oil change, got there early. They took my car back at 10:50 and I didn’t walk out until 12:40. That’s ridiculous for an oil change. I go to other places and am out in less than 3 They took my car back at 10:50 and I didn’t walk out until 12:40. That’s ridiculous for an oil change. I go to other places and am out in less than 30 min. I go there because I get a coupon and the synthetic oil change is expensive, I’m thinking going elsewhere and paying full price may be worth it. More
I made a service appointment online that was a week out and when I got there they did not have the appointment. I was told I would have to leave my car for probably a week and they did not have a rental av and when I got there they did not have the appointment. I was told I would have to leave my car for probably a week and they did not have a rental available or a loaner. More
Hawk took great care of me. Punctual for the appointment. All work finished on truck in record time. Hardly had time to read much of my book I had taken to read while I waited for the maintenance to be compl All work finished on truck in record time. Hardly had time to read much of my book I had taken to read while I waited for the maintenance to be completed. Good Job, pleasant service advisor. LT More
Jonathan Spence did a great job of walking me through everything that needed to be done on my 90,000 mile check up and gave me a good faith estimate. When I came to pick up my truck, the price was less t everything that needed to be done on my 90,000 mile check up and gave me a good faith estimate. When I came to pick up my truck, the price was less than the estimate as there were a few things that did not need to be done. More
In Joy, there is clarity, consistency and communication. Service Supervisor Marshall Hawk Dan goes the extra mile with a joyous spirit. His leadership is contagious and respected by others. On my recent vis Service Supervisor Marshall Hawk Dan goes the extra mile with a joyous spirit. His leadership is contagious and respected by others. On my recent visit, my wait time was less than thirty minutes. Hawk shares joy and builds community. ' More
My truck was serviced via an appointment and it went perfectly. It was processed in and delivered as promised. Jonathan Spence did a great job explaining what was needed and kept me informed of progress perfectly. It was processed in and delivered as promised. Jonathan Spence did a great job explaining what was needed and kept me informed of progress via text messages. Nice job. More