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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
841 Reviews

841 Reviews of AutoNation Ford Frisco - Service Center

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September 30, 2021

Ford is a great company I love Ford cars and services every time when I took my car for service the all team welcomed nicely I have good experience More

by Rizwanjan713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t remember his name
Oct 05, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 29, 2021

Very disorganized. Service writer said all detailHad Very disorganized. Service writer said all detail Had been passed along to other writer since he would be n vacation. Nothing was passed along nor More

by jcpowell234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Sep 30, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

September 24, 2021

They were great they got me in to fix replace a tire when they were very busy More

by jdalderton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Farmer
Sep 27, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dropped my car off to have the AC repaired, ride was provided to drop me off and bring me back. Everything went smoothly, though repair was expensive. If there is something that needs to be addressed More

by jjcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk Dan
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 23, 2021

Everything went smooth and easy. Jonathan kept me informed about the status and everything was solved on time! More

by alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Spence
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2021

Fast and efficient service. Friendly staff. Short wait. Clean waiting area. Coffee was good..Thanks. More

by don2348
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Joseph Farm
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2021

Service was what i’ve grown accustomed to from Auto Nation Ford As we travel across the country More

by Jjand1118
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Farm
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2021

The service department is highly recommended! Excellent work, fast attention given to each customer. Thankful for the helpful and professional service department, especially Clint. Thank you! More

by ronamiriam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Selvey
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

I just had a small warranty issue but I received fast and professional customer service and was treated like I was the most important customer in the world. More

by kotch5851
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian, Service Dept
Sep 26, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2021

They worked very fast and efficient to get my truck serviced in a timely manner! More

by Mitzicoffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 24, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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