AutoNation Ford Frisco - Service Center

They both went the extra mile on getting my wife's car serviced and repaired. The rear view camera had quit working and they had it replaced by the next day. Thanks to them and to Jason Kopp. serviced and repaired. The rear view camera had quit working and they had it replaced by the next day. Thanks to them and to Jason Kopp. More

Helpful service for sure and explained answers to my concerns. A little slow but understandable concerns. A little slow but understandable More

Ford is a great company I love Ford cars and services every time when I took my car for service the all team welcomed nicely I have good experience every time when I took my car for service the all team welcomed nicely I have good experience More

Poor communication on this visit. I already had the oil changed and instructed them not to do it. My visits are most of the time great. The person checking me out was very good. My usual person that take changed and instructed them not to do it. My visits are most of the time great. The person checking me out was very good. My usual person that takes care of me isn’t here anymore. More

Thank you, Jeremy, can you send me cost outline for the Thank you, Jeremy, can you send me cost outline for the 60K repairs you suggested, please. TY, Ken Thank you, Jeremy, can you send me cost outline for the 60K repairs you suggested, please. TY, Ken More

Very disorganized. Service writer said all detailHad Very disorganized. Service writer said all detail Had been passed along to other writer since he would be n vacation. Nothing was passed along nor Very disorganized. Service writer said all detail Had been passed along to other writer since he would be n vacation. Nothing was passed along nor did anyone know details. Very doubtful will continue doing business with this dealership. More

They were great they got me in to fix replace a tire when they were very busy they were very busy More

Dropped my car off to have the AC repaired, ride was provided to drop me off and bring me back. Everything went smoothly, though repair was expensive. If there is something that needs to be addressed provided to drop me off and bring me back. Everything went smoothly, though repair was expensive. If there is something that needs to be addressed, it's the way service is conducted now. This dealership moved to an "appointment" based model, I'm assuming it's some corporate fiscally driven decision from higher up. The turn around time is horrible now, simple oil changes require 1/2 the day, where as 2 years ago I could come in and leave in 1 hour. More

Everything went smooth and easy. Jonathan kept me informed about the status and everything was solved on time! informed about the status and everything was solved on time! More

Fast and efficient service. Friendly staff. Short wait. Clean waiting area. Coffee was good..Thanks. Clean waiting area. Coffee was good..Thanks. More