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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
839 Reviews

839 Reviews of AutoNation Ford Frisco - Service Center

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October 11, 2021

I'm new to Frisco, Tx. and the first impression was very good. Excellent service. More

by zebbsalvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk Marshall Dan service debt.
Oct 14, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

Easily scheduled my oil change; easy to drop off my truck; set up a Lift to my office; finish oil change quickly, and called a lift to pick me up. Jeremy Canfield did a great job of taking care of me. More

by qgspann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Oct 14, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 11, 2021

Good service, explained all of the options, an got me out in a timely fashion. More

by KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Oct 11, 2021 -

KG responded

Was very satisfied with me visit to AutoNation Ford Frisco.

October 06, 2021

Had my first 10,000 mile check-up (Oil Change, rotate tires, fluid refills, etc) The service department was considerate, prompt, and performed my service with a smile. Call back was made and all we More

by Diamond Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Montoya-Castillo
Oct 09, 2021 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

AutoNation Ford Frisco was able to resolve my brake leak in a timely manner. After my brake hose began leaking and I lost brake control, I had it towed to the nearest Ford dealership. Despite high customer More

by MattR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 09, 2021 -

AutoNation Ford Frisco responded

We appreciate you taking the time to leave us a response. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 05, 2021

Went in for my first oil change and tire rotation. Went smooth as silk. The service reps were very friendly and helpful. Excellent experience, More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield, Susan Kelly
Oct 08, 2021 -

AutoNation Ford Frisco responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 04, 2021

Fabian was a very good service advisor alway kept me informed on how my car was doing and when it would be finished. I would recommend him to anyone More

by nicolehyoung6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 06, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fabian here at AutoNation Ford Frisco! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 04, 2021

I had a very low tire pressure with 15 mins til they closed. The wonderful gentleman stayed late and took my car down to get the tire checked out. There was a small nail in the tire. They took great More

by Agfrisco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get his card- he was awesome
Oct 06, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2021

Disappointed at the service department this time. Took too long to get car back. They did not fix all the items I gave them on my list. Could not understand all the jargon and abbreviations on the paperwo More

by Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the sales person
Oct 07, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

October 03, 2021

Clint was very thorough in explaining the suggested service for my car. He kept me informed on anticipated time for completion. More

by Georgeann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Selvey
Oct 06, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Clint here at AutoNation Ford Frisco! If you have any further questions, please give us a call. We're always happy to help! Take care!

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