AutoNation Ford Frisco - Service Center

Dealership is located in my general area but more important are the people in the service area. They are always welcoming and eager to help. The waiting area is always very clean and has hot coffee a important are the people in the service area. They are always welcoming and eager to help. The waiting area is always very clean and has hot coffee available. Prefer to pay a little bit more for services knowing that I will get products that are recommended for my mustang gt. More

Excellent service, very easy to work with. Also worked well with body shop and insurance well with body shop and insurance More

I am totally perplexed and frustrated. I have been to AutoNation Ford three times since August to try to get service on the Air Conditioner on my 2014 Expedition. No other shop has serviced my vehicle an AutoNation Ford three times since August to try to get service on the Air Conditioner on my 2014 Expedition. No other shop has serviced my vehicle and I have been to AutoNation as a very loyal customer. I have the platinum extended service for the vehicle. Each time I come in to have the vehicle looked at, they tell me it will be 7 to 10 days before a technician will even look at it AND I had to sign up for service and leave the car there during the "waiting period". This is unacceptable! I work, I need my car to get to work and while at work. I cannot be without a car for 7 to 10 days before it is even diagnosed! I don't see how this system works for your customers... Please advise as to my options or give me better service please, More

Many thanks to Johnathan Spence who helped me get the truck back into shop Thanks truck back into shop Thanks More

The Service department was exceptional. Great customer service and they got the job done quickly. service and they got the job done quickly. More

Jonathan Spence is amazing. Proactive, knowledgeable and most helpful. It is a pleasure to work with him. most helpful. It is a pleasure to work with him. More

I'm new to Frisco, Tx. and the first impression was very good. Excellent service. good. Excellent service. More

Easily scheduled my oil change; easy to drop off my truck; set up a Lift to my office; finish oil change quickly, and called a lift to pick me up. Jeremy Canfield did a great job of taking care of me. truck; set up a Lift to my office; finish oil change quickly, and called a lift to pick me up. Jeremy Canfield did a great job of taking care of me. More

Good service, explained all of the options, an got me out in a timely fashion. in a timely fashion. More

Had my first 10,000 mile check-up (Oil Change, rotate tires, fluid refills, etc) The service department was considerate, prompt, and performed my service with a smile. Call back was made and all we tires, fluid refills, etc) The service department was considerate, prompt, and performed my service with a smile. Call back was made and all went very favorable. Thanks to all of the great folks down at Auto Nation. More