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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
838 Reviews

838 Reviews of AutoNation Ford Frisco - Service Center

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November 21, 2023

Great service. They made it easy. Dropped off my car and when it was finished, they brought it back to me. Nice customer reps at the service desk, too. More

by katirank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 23, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 19, 2023

We were taken care of from the moment we walked in. Really appreciated the service. More

by mpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Opi
Nov 19, 2023 -

mpayne responded

Our adviser, Obi, was fantastic.

Nov 21, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Great service! Great service staff! In and out and appreciated the truck wash! Thank you! More

by Jalmaguer122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori smith, Jamie
Nov 17, 2023 -

AutoNation Ford Frisco responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

I brought my vehicle in for an oil change and tire alightment/rotation. The process to check in was very simple and there was no line at 9am. I opted for the shuttle service via Lyft but there was an More

by 9265.alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Thompson
Nov 17, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2023

Excellent service, extremely fast, thorough, very friendly and helpful, far surpassed my expectations. Highly recommended. More

by jlgwoodisland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
Nov 11, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

November 07, 2023

This was my first oil change and tire rotation for my Ford Bronco, the service department was knowledgeable, friendly and did a great job. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraine
Nov 10, 2023 -

AutoNation Ford Frisco responded

Hi Rob, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 06, 2023

Service associate was friendly and Service was very prompt, even with oil change being on a non ford vehicle. Was able to book online ahead of time. More

by taylor cychowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Nov 08, 2023 -

AutoNation Ford Frisco responded

Hi Taylor, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

The Ford service department staff were amazing. They were all very friendly and inviting. When servicing my car they were informative and gave me updates throughout the entire process. I will defin More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 02, 2023 -

AutoNation Ford Frisco responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

Everyone at the service counter was friendly and professional. My car was ready before promised which was wonderful. I sat and had a cup of their delicious coffee ( a latte actually), and before I k More

by vhilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
Nov 02, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2023

My Service Rep Loraine was excellent! I appreciated that they delivered the vehicle when completed More

by Autos are changing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraine
Oct 27, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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